Open to opportunities

Nhla Salem

@nhlasalem

Message

Dedicated professional skilled in office management and customer service.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and customer service experience in a supportive environment that values diversity and collaboration.

I am a dedicated and organized professional with a strong background in office management, customer service, and laboratory coordination. My experience as a Family Support Specialist and Interpreter has honed my ability to provide exceptional support to diverse families, ensuring they receive the necessary services and resources. I pride myself on being a cultural and linguistic liaison, advocating for family needs while maintaining confidentiality and cultural sensitivity.

Previously, I served as the Supervisor of Undergraduate Chemistry Laboratory at Queens College, where I directed operations for multiple academic laboratories. My role involved managing laboratory setups, supervising a team, and ensuring safety and organizational standards were met. My commitment to excellence and attention to detail have consistently contributed to the success of the programs I have been a part of.

Experience

Work history, roles, and key accomplishments

Current

Family Support Specialist / Interpreter

Current

Early Steps Space Coast

Aug 2018 - Present (6 years 10 months)

Provided interpretation and translation services for Arabic-speaking families in early intervention programs, acting as a cultural and linguistic liaison between families and multidisciplinary teams. Supported families during intake, evaluations, and therapy sessions, ensuring clear understanding of services and developmental goals while advocating for family needs and access to community resource

Translation Cultural Liaison Family Support Scheduling Documentation Management Confidentiality Advocacy Arabic

Supervisor of Undergraduate Chemistry Laboratory

Queens College

Sep 2004 - Jul 2006 (1 year 10 months)

Directed operations for five academic chemistry laboratories, ensuring seamless setup and execution of experiments for undergraduate courses. Managed the stockroom, including acquisition and distribution of chemicals and equipment, and supervised a team of four laboratory technicians. Coordinated with professors to update experiments and maintained strict safety and organizational standards.

Laboratory management Curriculum Development Inventory Management Recruitment Customer Service Chemistry

Chemist

Queens College

Sep 2002 - Sep 2004 (2 years)

Assisted in the preparation and execution of chemistry experiments for undergraduate courses, ensuring proper cleaning and maintenance of glassware and laboratory equipment. Recorded experiment results and maintained accurate chemical lists for each session. Supported faculty in running and testing laboratory experiments to maintain academic quality.

Chemical Inventory Quality Assurance Analytical Skills

Office Assistant

Hispanic Language and Literature Department

Sep 2001 - May 2002 (8 months)

Managed daily administrative tasks, including sorting and distributing mail to professors' mailboxes and assisting with document preparation such as typing, photocopying, and filing. Responded to student inquiries via phone, offering assistance and resolving issues promptly.

Administrative Support Mail Distribution document preparation Customer Service Data Entry Office Management

Education

Degrees, certifications, and relevant coursework

Queens College, City University of New York

Bachelor of Arts, Psychology and Pre-Medicine

Graduated in Spring 2002 with a Bachelor of Arts in Psychology and Pre-Medicine. This program provided a strong foundation in both psychological principles and the scientific prerequisites for medical studies.