Ngwe User
@ngweuser
Energetic professional with experience in customer service and project management.
What I'm looking for
I am an energetic and organized professional with over a year of experience in providing exceptional customer service in fast-paced environments. My ability to juggle multiple tasks efficiently while maintaining a positive demeanor has allowed me to foster strong client relationships and ensure their needs are met. I am eager to leverage my organizational skills to streamline reception duties and contribute to a smooth workflow.
In my current role as an Assistant Project Manager at Nature Green Myanmar, I handle communications and case management, ensuring seamless service delivery. My experience includes preparing invoices, assisting in financial reporting, and consulting beneficiaries for their welfare. I have also worked as a Customer Service Executive, where I resolved customer inquiries and complaints, ensuring satisfaction and adherence to data protection guidelines.
With a Bachelor's Degree in Agricultural Science from Yezin Agricultural University, I have developed strong analytical and project management skills. I am passionate about contributing to meaningful projects and am currently volunteering as a Partnership Coordinator for No Hunger Zone, where I coordinate with partners to reduce hunger and empower youth.
Experience
Work history, roles, and key accomplishments
Volunteer
Hay Yamone Urban Organic Farm
Jan 2025 - Present (5 months)
Contributed to farm activities as a volunteer. Supported the operations of an urban organic farm.
Assistant Project Manager
Nature Green Myanmar
Jan 2025 - Present (5 months)
Assisted in case management and handled emails efficiently. Liaised with beneficiaries and funding organizations to ensure seamless service delivery and uploaded data into the system.
Partnership Coordinator
No Hunger Zone
Aug 2024 - Present (10 months)
Coordinate between potential and current partner accounts and NHZ. Ensure on our partnership and deliver the valuable things to youth.
Customer Service Executive
Competitive Pest Services
Feb 2024 - Present (1 year 4 months)
Resolved customer inquiries and complaints by providing assistance and information. Identified customer needs and delivered service requests efficiently.
Customer Service Admin
Competitive Pest Services
Nov 2023 - Present (1 year 7 months)
Answered customer questions and troubleshooted complaints. Prepared and sent weekly, monthly, and trend reports for client sites.
Associate Project Coordinator
Global Food Security Association (GFSA) for Young Scientists
Apr 2023 - Present (2 years 2 months)
Managed projects on a timely basis, ensuring timescales and budgets were met. Coordinated and ran projects, tracking issues for timely resolution.
Business Research and Development Intern
Citrus Myanmar
Dec 2022 - Present (2 years 6 months)
Conducted business research and development activities. Supported the team in various tasks related to business growth.
Emerald Learning Guide, Page Admin and Personal Assistant to CEO
Sovereign's Crystal, Emerald Learning Guide
Apr 2022 - Present (3 years 2 months)
Ensured customer inquiries and concerns were addressed swiftly. Established relationships with members and guests to grow and retain a client base.
Demonstrator
Yezin Agricultural University
Dec 2019 - Present (5 years 6 months)
Cooperated with Professors and Assistant Professors on teaching and research works. Checked and assessed students' work on research and activities.
Seed Production and Quality Expert
Rice Seed Sector Development Project (RSSD), Welthunger Hilf
May 2019 - Present (6 years 1 month)
Led and organized technical training for seed producers and government officials. Facilitated village community meetings to launch the Rice Seed Production Application System.
Volunteer
Yezin Agricultural University
Oct 2018 - Present (6 years 8 months)
Cooperated with Professors and Assistant Professors on teaching and research works. Checked and assessed students' work on research and activities.
Internship
Ministry of Agriculture, Kayah State
May 2018 - Present (7 years 1 month)
Gained practical experience in agricultural practices and administration. Supported the ministry's activities in Kayah State.
Education
Degrees, certifications, and relevant coursework
Yezin Agricultural University
Bachelor's Degree, Agricultural Science
2013 - 2018
Grade: First Prize in Undergraduate Research and Presentation
Completed a Bachelor's degree in Agricultural Science. Awarded the first prize in undergraduate research and presentation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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