Open to opportunities

phuephue 9656

@phuephue9656

Message

Motivated customer service coordinator with a passion for education.

Myanmar

Message

What I'm looking for

I seek a role that values customer care and supports educational growth.

I am a dedicated professional with a strong background in customer service and education. My experience as a Customer Service Coordinator at Crossworks Myanmar has honed my communication skills, allowing me to engage effectively with clients and team members. I pride myself on maintaining accurate CRM databases and building targeted contact lists, ensuring that our operations run smoothly.

With four years of experience in the education sector, I have served as both a classroom teacher and an academic coordinator. This dual role has equipped me with a deep understanding of student needs and the importance of effective communication with parents. My training through the British Council in ELT, ECCD, and Child Safeguarding has further solidified my commitment to providing high-quality educational experiences.

I am an adaptable and open-minded individual who thrives in collaborative environments. I am eager to bring my skills and passion for customer service to your team, contributing to a positive and productive workplace.

Experience

Work history, roles, and key accomplishments

Current

Founder and Project Leader

Current

Phyay Shin Organization

Sep 2023 - Present (1 year 9 months)

As the Founder and Project Leader, I organized community events and workshops focused on skills development, supported by the British Council, enhancing community engagement and learning opportunities.

Project Management Community Development Event Planning Leadership Skills Training Collaboration Communication

Customer Service Coordinator

Crossworks Myanmar

Jul 2024 - Aug 2024 (1 month)

As a Customer Service Coordinator, I communicated professionally with clients and team members, built targeted contact lists, and maintained CRM databases with accurate information, enhancing customer satisfaction and service quality.

Customer Service CRM Management Communication Problem Solving Team Collaboration

Academic Coordinator

Stardom School of Yangon

Feb 2022 - Jan 2024 (1 year 11 months)

In my role as Academic Coordinator, I addressed student and parent inquiries, organized meetings, and handled concerns to improve service quality, ensuring effective communication and support for educational needs.

Communication Event Management Problem Solving Stakeholder Engagement

Youth Ambassador

ASEAN Youth Organization

Oct 2021 - Apr 2022 (6 months)

As a Youth Ambassador, I facilitated online events related to SDG goal number 3: Quality Education, engaging with diverse audiences and ensuring smooth event coordination.

Event Coordination Public Speaking Community Engagement Facilitation Team Collaboration Communication

Front Desk Receptionist

Aung Myint Mo Hotel

Jan 2019 - Jan 2021 (2 years)

As a Front Desk Receptionist, I managed room reservations, assisted guests with inquiries, and ensured a positive experience through effective communication and problem resolution.

Communication Problem Solving