Open to opportunities

Aeint Mhuee Thaw

@aeintmhueethaw

Message

Customer service representative delivering empathetic, timely support across email, chat, and phone.

Myanmar

Message

What I'm looking for

I seek a customer-facing role where I can deliver empathetic, timely support, grow technical skills, and collaborate remotely within a supportive team.

I am an enthusiastic, detail-oriented Customer Service Representative skilled in communication, problem-solving, and maintaining positive brand experiences across email, chat, and phone channels.

I provide support via online platforms, maintain over 90% satisfaction through consistent, helpful communication, and record service issues in CRM systems such as Zendesk, Freshdesk, and HubSpot while collaborating remotely with teams using Slack, Zoom, and Google Workspace.

Currently studying for a Bachelor of Science in Computer Science (in progress) and committed to continuous improvement in technical support basics, time management, and multilingual customer interactions in English, Korean, and Myanmar.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Self Employed

Jan 2024 - Present (1 year 9 months)

Provide customer support via email, chat and phone, maintaining over 90% satisfaction by resolving inquiries empathetically and tracking issues through CRM for timely follow-up.

Zendesk Freshdesk HubSpot Remote Collaboration CRM Empathy

Current

Customer Service Representative

Current

A E I N T H M U E E T H A W C U S T O M E R S E R V I C E

Jan 2024 - Present (1 year 9 months)

Provide email, chat, and phone support to clients and community members, maintaining over 90% satisfaction through empathetic, timely resolutions and accurate CRM tracking.