I coordinate large-scale international testing operations at IIG Vietnam, supporting 20+ exam types and managing flows of up to 1,000 candidates per session.
I monitor operations to maintain full compliance with safety, data-security, and asset-protection standards.
Previously, I supported hotel guests at LeParc through check-in, check-out, room guidance, and accommodation registration. I also introduced and evaluated travel and transport service providers for guests.
I'm studying Tourism and Travel Services Management at the Vietnam Aviation Academy, with training in service quality management, risk management, and accounting/finance.
