Open to opportunities

Jane Nguyen

@janenguyen1

Message

Strategic, result-oriented Project Manager driving QA, operations, and cross-cultural stakeholder alignment.

Vietnam

Message

What I'm looking for

I’m looking for a role where I can lead strategic, end-to-end projects—especially QA/operations work—align multi-national stakeholders, and deliver measurable outcomes through strong governance, risk mitigation, and data-driven improvement in a fast-moving global environment.

I’m a highly motivated, strategic, and result-oriented Project Manager with a proven track record in Project Management, Corporate Relations, Operational Excellence, and Event Organization across top tier global organizations and international chambers. Backed by advanced PMP and Agile certifications (PMP, Agile & Scrum Frameworks, PSM), plus over 6 years of concurrent overseas experience across 4 different countries, I bring exceptional cross-cultural communication and negotiation skills.

I drive project efficiency by managing multi-national stakeholders, coordinating trade promotion activities, and delivering proposals and business presentations that scale organizational networks. Most recently, I spearheaded QA lifecycles, governance, and end-to-end event/operations planning while unifying stakeholder alignment to support 100% on time delivery of product requirements, and I previously developed standardized end-to-end QA processes and compliance guidelines for global scale projects at ByteDance.

Experience

Work history, roles, and key accomplishments

Current

Translator-Interpreter (Freelance)

Current

Translife, Vitaxel, Kix TV

Aug 2018 - Present (7 years 11 months)

Provided freelance translation and interpretation for business clients, including localized media content and escorting clients during domestic and international business trips to support cross-border negotiations.

Translation Interpretation Media Localization Cross Border Negotiation Support

Project Manager (QA Ops)

ZEPETO - SNOW Vietnam Management

Jul 2024 - Apr 2026 (1 year 9 months)

Led end-to-end project management across QA and cross-functional operations, including timeline/milestone tracking and risk mitigation. Managed QA governance for high-traffic gaming events and served as a stakeholder bridge between cross-functional teams and global clients.

PMP Agile Scrum Project Management QA Documentation Milestone Management Risk Mitigation Stakeholder Management Business Development Trade Promotion Partnerships Commercial Negotiation Market Research Trend Analysis Event Planning Vendor Management Procurement Analytics

Operation QA & Lead

ByteDance Vietnam

May 2021 - Jul 2024 (3 years 2 months)

Built and standardized end-to-end QA processes and compliance documentation for global-scale projects, and led QA workflow planning to improve efficiency. Coordinated developers/design/operations and external clients on quality goals and stabilized content moderation and content labeling using KPI-based performance monitoring and calibration.

QA QA Processes Compliance Documentation Scrum Content Moderation Content Labeling KPIs Performance Calibration Data Analysis

Fieldwork & QA Specialist

AQ Services International - Malaysia

Aug 2018 - Feb 2020 (1 year 6 months)

Managed a global mystery shopper network to deliver fieldwork on time for corporate clients, including recruitment, scheduling, and follow-ups. Designed training for shoppers, tracked project milestones and risks, and performed auditing and verification of multi-country survey reports.

Global Network Management Data Integrity Audit Multi Country Data Checks

Administrative Officer

British Council - Sri Lanka

Dec 2016 - Aug 2018 (1 year 8 months)

Optimized center-wide administrative workflows and supported logistics for international examination and educational programs in line with British Council standards. Managed facilities readiness and vendor relations, oversaw student/customer operations and registrations, and coordinated secure logistics for large-scale international exams and cultural programs.

Workflow Management Procurement Documentation Inventory Control Facilities Management Vendor Relations Student Registration High Security Venue Preparation IELTS and Cambridge English Program Support

Representative

Indiana State University

Jan 2014 - Dec 2015 (1 year 11 months)

Coordinated communication between foreign professors and local academic boards/students and managed exchange-student schedules and field itineraries in Vietnam.

Academic Coordination Scheduling Itinerary Management Exchange Student Program Logistics

Market Based Assistant

Huicheng International

Jan 2014 - Dec 2015 (1 year 11 months)

Conducted market research to support client expansion strategies and managed multi-city business trip logistics and executive meetings for high-value international clients. Translated business agreements to support client communication.

Market Research Translation Corporate Agreements Support Executive Meetings