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NGOZI Ezenweke

@ngoziezenweke

Virtual Assistant supporting business operations with inbox and calendar management, project coordination, and organized client records.

Nigeria
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What I'm looking for

I’m looking to support businesses by managing operational and client-facing tasks, including inboxes, calendars, project coordination, and customer communications.

I help clients clear operational clutter so they can focus on growing their businesses. I support inbox and calendar management, project coordination, and social media scheduling.

At Intercontinental Bank, I worked in a fast-paced banking environment handling customer requests and sensitive information. I prepared customer correspondence, maintained records, generated reports, and supported customers.

I use Asana and Trello to track project deadlines, and I set up workflows with Google Workspace, Slack, and Zoom. My support also includes email management and appointment setting.

I bring my banking experience in customer service and record keeping to client-facing and administrative work. I’m interested in helping businesses keep their operations organized and running smoothly.

Experience

Work history, roles, and key accomplishments

FI

Intercontinental Bank

financial institution

Jan 2018 - Dec 2022 (4 years 11 months)

1. Optimized Headline
Virtual Assistant | Former Banking Customer Service Officer helping finance & fintech founders streamline client operations, manage calendars, and handle high-volume communications.
2. "About" Section (Bio)
Dealing with data security, high-volume client requests, and strict compliance timelines is second nature to me.
Coming from a fast-paced banking environment as a Customer

Intercontinental Bank PLC logoIP

Customer Support Officer

Intercontinental Bank PLC

Jan 2008 - Jan 2012 (4 years)

Prepared customer correspondence, maintained records, generated reports, and supported customers.

Education

Degrees, certifications, and relevant coursework

Chukwuemeka Odumegwu Ojukwu University, Anambra State. logoCS

Chukwuemeka Odumegwu Ojukwu University, Anambra State.

Bachelor's Degree, Accounting

2008 - 2012

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