Ngene Chukwuemeka

• Configuring, deploying, and maintaining Microsoft Exchange Server and associated services, such as Exchange Online (Office 365), on-premises Exchange, or hybrid environments.
• Implementing and maintaining email security measures, including anti-spam, anti-malware, and data loss prevention (DLP) policies. Ensuring compliance with relevant data protection and privacy regulations.
• Monitoring the

• Administration of Azure cloud infrastructure design and migration of legacy applications to the cloud (PaaS & IaaS).
• Design, install and configure the windows and linux servers to the specific need and requirements of the applications in various infrastructure and cloud platforms like Azure and Vmware.
• Perform all periodic maintenance activities on windows servers, including system software

Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.

Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

Supporting our Production Application services and Infrastructure (both On-prem and

·I was responsible for the technical proficiency of about 15 support engineers
. As a technical trainer I carried training for my ambassadors and the new recruits.
·Floor Consults - ensured that the zero-day cases are handled effectively and that we close as many cases as possible on day zero
·Ensured that the cases of ambassadors on leave are followed up by arranging back-ups
·Involved in Get-Hel

· Providing Solutions and Technical Support to Microsoft Office 365 Europe and Middle East Africa (EMEA) and American customers.
· I serve as front line technical resources for Microsoft customers and partners via phone, email or web.
· I am part of a team responsible for providing an outstanding technical support experience to our business customers.
· From problem identification to full resoluti

Worked as Network Security Administrator at Self-employed.

IT Manager
I developed and implemented a robust Information technology policy for the farm
I set up system for the staffs and clients
I provide tech support to the staffs and clients
I provide daily and scheduled maintenance of all the farms IT assets which includes computers, printers, laptops
etc.
I set up and ensured internet connectivity at all times
I ensued the systems are secured at all ti

With a hospitable and cheerful approach I delivered an impressive customer service as a Waiting staff and Bar staff.
I was able to manage several responsibilities and tasks while answering to several team leaders and supervisors.
I replenished and re-stocked the bar, always maintaining high level of stock management.
I worked in a very diverse team to ensure every customer is welcomed and their ne

I worked quickly, concisely and with an attention to detail in a pressurized time and sensitive environment
I served diverse customers and guests in a polite and professional manner
I provided support services to the customers.
I was also involved in stock control and management.
I worked in a very diverse team and ensured every customer is welcomed and their needs are met while working under pres

I provided support services and product management to senior developers in the firm.
I was in charge of the front-end development for the firm.
I was responsible for updating and maintenance of client’s websites.
I provide support services to various clients like Enugu state small and medium skill center,
Precision images.
I maintained, serviced and performed troubleshooting of both firm and c

As the chemistry teacher I followed professional practices consistent with school and system policies in working with students, students’ records, parents and colleagues.
I complied with rules, regulations and policies of governing agencies and supervisory personnel. I demonstrated professional practices in teaching.
I assumed a role in meeting the school’s student achievement goals, including a

I worked in various departments where I supervised the technical and non-technical staffs in the pharmacy to ensure that quality is maintained in the production.
I ensured accurate stock delivery and taking, Investigating and setting standards for quality, health and safety of the products during production.
I worked with operating staff to develop standards, systems and procedures.
I carried out

Issued May 2023 · Expired May 2024

Issued Apr 2023

Issued Feb 2022 · Expired Feb 2023

Issued Feb 2021 · Expired Feb 2023

Issued May 2020

Issued Dec 2020 · Expired Dec 2024

Issued May 2019

Issued Jun 2019

Issued May 2019

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Issued May 2019

A scholarship from Andela for Udacity's Android Development for Beginner's course.

Key skills gained

A comprehensive understanding of web/multimedia development tools and technologies, including client and server side programming techniques, ability to enhance web pages with the use of professional multimedia.

Knowledge of network systems, their design, specification and configuration.

Understanding of the various technologies involved in software design and development.

C