Ngazibini Piya Spencer

I am a dedicated computer hardware and software engineer with nearly two years of experience in providing exceptional technical support to businesses. My background combines strong computer skills, customer service expertise, and relevant education, allowing me to consistently exceed technical and customer expectations. I am proficient in diagnosing and resolving issues, which helps reduce stress for clients and enhances their overall experience.

Throughout my career, I have gained valuable experience in various roles, including as a Junior Customer Engineer and an Education Assistant in IT. I have successfully implemented security measures on Cisco routers and have a solid understanding of network protocols and configurations. My technical skills include remote support for Windows and Mac systems, machine learning, and cloud services such as Azure and AWS. I am committed to continuous learning and professional development, as evidenced by my certifications from Cisco and Nelson Mandela University.