Neo Poula

Cultivate and manage high-value corporate accounts, consistently exceeding key commercial and performance metrics. Achieved a milestone by generating R1 Million in internal sales through targeted lead generation and client nurturing.

Performed lead generation and cold calling, contacting potential clients to open accounts. Provided customer information, followed up on sales orders, and reported on weekly and monthly statistics.

Inspected output samples and checked production line adherence to standards. Reviewed blueprints, recorded inspection results, and handled product packaging.

Maintained a safe, healthy, and clean environment while assisting senior colleagues with salon services. Greeted and gowned clients, prepared tools and products, processed payments, and promoted services.

Took orders telephonically and provided service at the till point. Ensured orders were promptly completed by kitchen staff.

Greeted customers, presented menus, and took orders, relaying them to kitchen staff. Delivered meals and beverages, processed payments, and managed change.

Completed Grade 10 certificate in 2015.

Completed professional business development modules including business communication, personal integrity, conflict management, and operations.

Completed a Hair & Beauty certificate with modules in customer service excellence, technical skills, and essential life skills.