Neo Charles

I am an Operations Administrator with a passion for enhancing organizational efficiency and delivering exceptional service. Currently, I work at Param Operations, where I focus on quality CV standardization and candidate screening, ensuring that our recruitment processes are streamlined and effective. My role involves coordinating communication with stakeholders and organizing company events, which has honed my organizational and interpersonal skills.

Previously, I served as a Front Desk Operator at Cakes by Mpho, where I was the first point of contact for guests. My responsibilities included managing payments, check-ins, and reservations, all while ensuring that guests received exceptional service. My attention to detail and ability to create a welcoming atmosphere contributed significantly to the overall guest experience, making them feel valued and appreciated.