Ruby Tyatyeka
@rubytyatyeka
Detail-oriented Operations and Administrative professional with 8 years experience.
What I'm looking for
I am a highly organized and detail-oriented Operations and Administrative professional with over 8 years of diverse experience in finance assistance, municipal court administration, and customer service. My expertise lies in managing complex booking systems, financial reconciliation, and client-supplier relationship management within dynamic environments. I am committed to operational excellence and continuous improvement to support organizational goals and enhance stakeholder satisfaction.
In my current role at Global Accommodation, I oversee end-to-end travel and service bookings, manage supplier and client payments, and ensure compliance with company policies. My previous experience as a Clerk Administrator at Stellenbosch Municipal Court honed my skills in case management, judicial support, and interdepartmental liaison, allowing me to effectively assist in court operations and maintain accurate records. I pride myself on delivering exceptional customer service and resolving conflicts efficiently, ensuring a positive experience for all stakeholders.
Experience
Work history, roles, and key accomplishments
Operations/Finance Assistance
Global Accommodation
Jan 2022 - Present (3 years 5 months)
Oversaw end-to-end travel and service bookings through internal systems, ensuring accuracy, timely confirmation, and alignment with client or internal requirements. Managed supplier and client payments, including initiating and tracking payments across platforms, ensuring all transactions adhered to company policies and payment terms.
Clerk Administrator
Stellenbosch Municipal Court
Jan 2015 - Dec 2019 (4 years 11 months)
Maintained accurate records of court cases, including issuing and receiving court dates for municipal by-law cases. Assisted the Municipal Court Judge during court sessions, including calling and swearing in witnesses and facilitating the arraignment of defendants.
Call Agent
Capita
Jan 2014 - Dec 2014 (11 months)
Took inbound customer calls, providing accurate and satisfactory responses to queries and concerns to ensure positive customer experiences. De-escalated situations involving dissatisfied customers by offering patient, empathetic assistance and effective solutions.
Education
Degrees, certifications, and relevant coursework
Hoer Meisieskool Bloemhof
Matric, General Studies
Completed secondary education at Hoer Meisieskool Bloemhof, achieving the Matric qualification. This foundational education provided a strong academic background.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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