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@micaelagrecco
Dynamic project manager skilled in IT and customer service.
I am a dynamic and proactive professional with extensive experience in IT project management and customer service across both public and private sectors. My expertise lies in planning, organization, and data analysis, enabling me to lead multidisciplinary teams effectively. I am committed to continuous learning and professional development, which drives my passion for delivering high-quality results.
During my tenure as a Project Manager at INFORMÉDICA SRL, I successfully led IT project management initiatives, overseeing complex data integration processes for various clients. I collaborated closely with engineers, chemists, and physicians, ensuring seamless operational support and project execution. My role involved managing key integration projects with significant organizations, such as the National Procurement Agency and the Public Health Services Administration, which honed my skills in stakeholder management and strategic planning.
As I pursue further education in Project Management and Big Data and Analytics, I am eager to leverage my skills and experiences to contribute to innovative projects that drive organizational success. I thrive in environments that challenge me and allow for professional growth, and I am excited about the opportunities that lie ahead.
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Work history, roles, and key accomplishments
Informédica SRL
Jan 2017 - Dec 2021 (4 years 11 months)
Led IT project management for both public and private sector clients. Planned, monitored, and controlled data integration processes. Managed key integration projects with ARCE, ASSE, and the National Dictionary of Medicines and Related Products (DNMA).
Summum Medicina Privada
Jan 2011 - Dec 2016 (5 years 11 months)
Provided comprehensive customer support through in-person and phone interactions. Efficiently and professionally resolved a wide range of client issues. Demonstrated strong problem-solving and communication skills.
Degrees, certifications, and relevant coursework
Master's, Project Management
Currently pursuing a Master's in Project Management, focusing on advanced methodologies and strategic project leadership. The program emphasizes practical application of project management tools and techniques.
Bachelor's Degree, Business Administration
Earned a Bachelor's Degree in Business Administration, gaining a comprehensive understanding of business operations, management, and economic principles. The curriculum provided strong analytical and problem-solving skills applicable to various business contexts.
Master's, Big Data and Analytics
Accepted into a Master's program in Big Data and Analytics, with an anticipated start in October 2025. This future program is designed to develop expertise in data analysis, big data technologies, and strategic decision-making based on data insights.
Software and tools used professionally
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