I seek a role where I can apply systems, technical, network support, or incident response within a collaborative, process-oriented team that values security and continuous improvement.
NMOpen to opportunities
Neil Patrick Montero
@neilpatrickmontero
Experienced IT professional with 9 years in tech support, systems analysis, and IT operations, skilled in troubleshooting and system support.
PhilippinesWhat I'm looking for
I am a results-driven IT professional with nine years of experience across government and private sectors, focused on technical support, systems analysis, and IT operations.
I have improved system stability and uptime through quality assurance, Azure and network administration, and automation using PHP and MySQL.
My work includes incident response and security improvements, ICT asset management, and content support for web platforms that increased user engagement and sales conversions.
I collaborate effectively with cross-functional teams, streamline workflows, and deliver dependable IT solutions that enhance organizational efficiency and readiness.
Experience
Work history, roles, and key accomplishments
DE
Information Systems Analyst
DOLE – Bureau of Local Employment
Jul 2023 - Jul 2025 (2 years)
Streamlined system QA processes reducing error reports by 30% and improved Azure-backed network uptime to 99.9% while managing ICT procurement and incident response for BLE systems.
GB
Web Content Developer
Golfio Inc. (via Trinity BPO)
Nov 2018 - Jul 2023 (4 years 8 months)
Developed and optimized 500+ product pages and marketing visuals, contributing to a 20% increase in online conversion and improving cross-functional communication by 40%.
MI
Administrative Aide
Municipal Government of Indang
Jan 2018 - Jul 2018 (6 months)
Installed DBM E-Budget system enabling faster budget processing for 36 barangays and assisted in auditing budgets to ensure 100% accuracy in appropriation reports.
CS
Junior Online Associate
Cathodos International Online Computer Services
Mar 2017 - Dec 2017 (9 months)
Designed promotional banners and managed blog accounts for a Japanese e-commerce client, enhancing brand visibility and online engagement.
SI
Office / Audit Staff
Sonic Steel Industries Inc.
Sep 2016 - Feb 2017 (5 months)
Audited receipts and inventory for roof coil products, ensuring accuracy and compliance in supply chain records.
Education
Degrees, certifications, and relevant coursework
CCCavite State University - Main Campus
Bachelor of Science, Information Technology
2012 - 2016
Completed a Bachelor of Science in Information Technology at Cavite State University focusing on practical IT skills and system development.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
PhilippinesAuthorized to work in
Salary expectations
20k-40k USD
Social media
Job categories
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