Nefi Guerra

I've supported bilingual teams at Foundever as a Customer Service Supervisor, reporting performance results, documenting case outcomes, and escalating operational issues to management.

I maintain accurate records, coordinate tasks, follow established processes, and deliver reliable work under deadline-driven conditions. My experience spans high-accountability environments where quality, discretion, and attention to detail are essential.

As a Mechanical Technician at Herc Rentals, I've followed detailed instructions, maintained daily technical records, and applied structured problem-solving to work where compliance and reliability matter.

I'm fluent in English and Spanish and use Microsoft Word, Excel, and PowerPoint to support reporting, documentation, data quality, and remote operations.