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Neeraj Singh

@neerajsingh2

Bilingual travel sales executive specializing in customer support.

India

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth in the travel industry.

As a bilingual Travel Sales Executive, I excel in bridging cultural gaps and crafting unforgettable travel experiences for individuals, groups, and corporate clients. With over two years of experience in the travel industry, I have developed a deep expertise in both Spanish and English markets, providing personalized solutions for destinations worldwide.

My journey in travel sales has equipped me with the skills to create customized itineraries, offer in-depth destination knowledge, and ensure cultural immersion for my clients. I pride myself on my ability to connect travelers with breathtaking destinations, while also maintaining top satisfaction rates through effective customer service and relationship management.

I am passionate about adventure travel and have a strong understanding of routes and airports in the USA and UK, along with knowledge of major airlines. I am eager to continue exploring the world of travel sales and support, helping clients create memorable journeys.

Experience

Work history, roles, and key accomplishments

FT
Current

Bilingual Travel Sales Executive

Fare Master Travel

Feb 2024 - Present (1 year 4 months)

Managed flight reservations, modifications, and cancellations using Amadeus, alongside booking cruises, hotels, and rental cars. Provided comprehensive customer service, handling inbound and outbound calls for clients across the USA, Canada, Latin America, and Europe, resolving issues efficiently to maintain high satisfaction. Coordinated with airlines for discounted tickets, processed payments, a

RS

Bilingual Travel Sales Executive

Revive IT Solutions

Dec 2022 - Jan 2024 (1 year 1 month)

Handled new flight bookings, modifications, and cancellations, in addition to booking cruises, hotels, and rental cars. Provided customer service by managing inbound and outbound calls for clients in the USA, Canada, Spain, and Latin America, ensuring effective issue resolution and high satisfaction rates. Utilized Amadeus for PNR creation and changes, coordinated with airlines for discounted tick

PF

Spanish Travel Sales Executive

PCM Worldwide Flight

Aug 2022 - Nov 2022 (3 months)

Managed new flight bookings, modifications, and cancellations, utilizing Amadeus for bookings and changes. Provided customer service by handling inbound and outbound calls for clients across the USA, Canada, Latin America, and Europe. Ensured excellent service and effective issue resolution for all customer interactions.

Education

Degrees, certifications, and relevant coursework

University of Delhi logoUD

University of Delhi

Bachelor of Commerce, Commerce

0

Studied core principles of commerce, including accounting, economics, and business studies. Gained foundational knowledge in financial management and market dynamics.

EE

Escuela De Espanol

B2 Level Certification, Spanish Language

0

Completed advanced level Spanish language training, achieving B2 proficiency. Developed strong conversational and comprehension skills in Spanish.

Bhartiya Vidya Bhawan logoBB

Bhartiya Vidya Bhawan

A2 Level Certification, Spanish Language

0

Completed elementary level Spanish language training, achieving A2 proficiency. Acquired basic vocabulary and grammatical structures in Spanish.

Tech stack

Software and tools used professionally

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Neeraj Singh - Bilingual Travel Sales Executive - Fare Master Travel | Himalayas