At Erie Insurance (USA), I scheduled appointments for prospective clients to discuss policy options with sales agents. I also maintained CRM lead records and followed up with dormant leads.
At Dijuna Events And Rentals, I handled inquiries about event rentals, processed bookings, and prepared rental agreements. I coordinated delivery, installation, and pickup with logistics and setup teams.
At Eventdotcom, I assisted customers with registration, ticket selection, and payments. I also resolved booking and event-access issues and coordinated with organizers to confirm event information.

