Ndi Chantal
@ndichantal
Customer Service Representative at ST Luck Clinic, coordinating patient intake, appointments, and medical records.
United Arab EmiratesWhat I'm looking for
At ST Luck Clinic, I managed patient intake and multi-channel communications, providing compassionate, precise support.
I updated digital medical records, scheduled appointments, handled billing paperwork, and coordinated communication across clinical departments while maintaining data confidentiality.
At Sawa Hotel, I supported international guests with check-ins, reservations, and account inquiries. I also resolved grievances and maintained cash flow logs and reservation databases.
At Rendez-vous Restaurant, I welcomed patrons, managed event bookings, and gathered dining feedback to support operational improvements. I’m also a Certified Digital Marketing Specialist through Pro-Tech Alliance.
Experience
Work history, roles, and key accomplishments
Customer Support & Patient Coordinator
ST Luck Clinic
Managed front-desk patient intake and multi-channel customer communications, ensuring compassionate and precise support. Maintained data confidentiality while updating digital medical records and scheduling high-volume appointments.
Guest Relations Associate
Rendez-vous Restaurant
Welcomed patrons, answered telephone inquiries, managed event bookings, and provided seamless cross-departmental assistance. Gathered and analyzed customer dining feedback to collaborate with kitchen and management teams on operational improvements.
Front-of-House Guest Support
Sawa Hotel
Provided world-class customer service to international guests, handling check-ins, reservations, and complex account inquiries. Resolved customer grievances swiftly and professionally, preserving the venue's reputation for service quality.
Education
Degrees, certifications, and relevant coursework
Pro-Tech Alliance
Certified Digital Marketing Specialist, Digital Marketing
Certified Digital Marketing Specialist program covering digital marketing principles and lead management.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Salary expectations
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