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@nazziwajamilah
Motivated virtual assistant with strong communication skills.
I am a motivated and dependable beginner virtual assistant with a strong foundation in customer service. My experience as a shop attendant and waitress has equipped me with excellent communication skills and the ability to handle customer requests effectively. I am eager to support clients remotely, utilizing my phone to deliver high-quality work.
Throughout my previous roles, I have demonstrated my commitment to providing exceptional customer service. I recorded daily sales and transactions in my role as a shop attendant, ensuring that operations ran smoothly. My experience in the hospitality sector has further honed my ability to maintain a welcoming environment and address client needs promptly.
As a fast learner and organized individual, I am excited to take on new challenges in the virtual assistant space. I am dedicated to continuous improvement and am always looking for ways to enhance my skills and contribute positively to my clients' success.
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Work history, roles, and key accomplishments
Kiseka Market
Jan 2022 - Present (3 years 10 months)
Recorded daily sales and transactions, ensuring accurate financial records. Provided excellent customer service, addressing customer needs and inquiries. Opened and closed the shop independently, demonstrating responsibility and trustworthiness.
Kampala Casino
Jan 2014 - Present (11 years 10 months)
Took client orders and ensured a clean, welcoming environment for patrons. Handled customer requests and resolved minor complaints efficiently. Maintained neatness and order in the service area, contributing to a positive dining experience.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic or professional pursuits.
Software and tools used professionally
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