At Flex Recovery, I coordinated appointments for 60–70 new and returning patients weekly, managing scheduling, rescheduling, cancellations, and waitlists. I also responded to patient inquiries through email and chat and updated patient records.
Before that, I worked as a Staff Physical Therapist at Mission Hospital, where I evaluated and treated patients and documented their care. I also supported clinic administration with appointment scheduling, medical records, and billing and insurance documents.
