Annarie Villapez

I scheduled and managed patient appointments for a telerehabilitation physical therapist, keeping her weekly calendar organized and conflict-free. I also contacted patients to confirm, arrange, and reschedule sessions.

As a freelance Virtual Assistant to a Telerehabilitation Physical Therapist, I oversaw the client's weekly work schedule and served as a main point of contact, relaying messages and following up with patients.

At Concentrix Block Inc., I handled inbound and outbound calls to gather information, verify details, and support ongoing patient and client cases. I resolved issues across 20+ customer interactions weekly and audited account discrepancies and transaction errors.

My Bachelor of Science in Physical Therapy and clinical internships at SSHJM, VisayasMed Hospital, Mendero Medical Center, and San Remegio Rehabilitation Center gave me patient-facing experience in hospital and clinic settings. I'm seeking a remote role as a medical receptionist, patient coordinator, or appointment setter.