nayab Maqsood

Managed patient scheduling using advanced dental practice management software and collected, verified, and managed patient dental insurance benefits and claims. Maintained patient records from insurance, including claims, treatment plans, and appeals, to ensure all data was accurate and up to date.

Maintained and updated client records on the computer system and completed daily domestic tasks in the shelter, assisting people in need. Prepared psychosocial and service plan documents for patients and created and maintained an inpatient care log.

Greeted patients and customers professionally, provided friendly assistance, and monitored patient temperature for COVID-19 precautions. Entered patient demographic and insurance data into electronic medical records systems accurately and handled cash and credit card payments with precision.

Maintained a clean, safe, and well-organized environment while observing health and safety regulations. Led groups of children through various camp activities, ensuring their safety and engagement.

Completed a Bachelor of Science in Human Services. The program focused on developing skills to address human needs and improve quality of life for individuals and communities.