NAVYASHREE YC
@navyashreeyc
I resolve customer issues and build loyalty through exceptional service.
IndiaWhat I'm looking for
At Rentmojo in Bengaluru, I provided customer service, resolved customer issues, and managed customer relationships to promote loyalty.
I'm dedicated to researching complete, lasting solutions to customer problems. I bring excellent communication, problem-solving, and customer service skills, alongside working knowledge of Windows 10, Ubuntu, MS Word, MS Excel, Visual Studio, OpenGL, MySQL, C, C++, DBMS, data structures, Java, HTML, web programming, and Tally.
Experience
Work history, roles, and key accomplishments
Customer Experience Executive
Rentmojo
Oct 2022 - May 2023 (7 months)
Provided excellent customer service and resolved customer issues, resulting in a 5-star rating on customer satisfaction surveys. Managed customer relationships and provided exceptional customer service, resulting in a 5% customer retention rate.
Education
Degrees, certifications, and relevant coursework
The Oxford College of Science
Bachelor of Computer Applications, Computer Applications
Pursued a Bachelor of Computer Applications (BCA) degree, graduating in August 2022.
Jerome's College
Pre-University, Pre-University Course
Completed Pre-University Course (PUC) in May 2019.
St. Philomena's School
SSLC, General
Completed SSLC (Secondary School Leaving Certificate) in May 2017.
Availability
Location
IndiaAuthorized to work in
Job categories
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