Open to opportunities

Nathan Martins

@nathanmartins

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Data-focused engagement specialist delivering client retention and revenue growth.

Nigeria

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What I'm looking for

I seek a data-driven role focused on client engagement and retention, where I can apply analytics to improve outcomes, grow professionally, and contribute to a collaborative, performance-oriented team.

I am a data-focused digital engagement specialist with experience improving client retention, driving revenue growth, and optimizing outreach strategies across digital platforms. I have a track record of using data-driven insights to refine communication, increase partnership opportunities, and boost audience interaction.

My background includes roles in engagement, outreach, administration, and financial analysis where I implemented measurable improvements — from increasing partnership opportunities by 30% to creating outreach materials that raised engagement by 20%. I am motivated, detail-oriented, and committed to delivering high-quality service while scaling my expertise in technology and engineering spaces.

Experience

Work history, roles, and key accomplishments

Current

Digital Engagement Specialist

Current

Big Bag Ventures, Inc.

Oct 2024 - Present (1 year 1 month)

Developed and executed personalized digital communication strategies that increased audience interaction and retention, contributing to revenue growth and creator earnings while maintaining strict confidentiality.

Community Management Customer Retention Conversation Design Data Analysis Reporting Confidentiality

Business Outreach Specialist

Infies Influence

Sep 2023 - Sep 2024 (1 year)

Developed and implemented outreach strategies that increased partnership opportunities by 30% and improved lead generation through targeted email campaigns and market research.

Outreach Email Marketing Market Research Lead Generation Content Creation Metrics Analysis CRM Presentation Design

Content Engagement Specialist

Aroa Agencies

Mar 2022 - Aug 2023 (1 year 5 months)

Managed content calendars and audience interactions to increase engagement and revenue by converting followers to subscribers and implementing personalized retention strategies.

Content Strategy Community Engagement Retention Strategy Analytics Upselling CRM

Senior Admin & Financial Analyst

Adept Insurance Brokers Limited

Feb 2020 - Jan 2022 (1 year 11 months)

Managed daily administrative operations and analyzed financial data to identify trends and improve record accuracy while supporting audits and providing executive-level administrative support.

Financial Analysis Administrative Management Audit Support Reporting Excel Document Management Problem Solving

Customer Service Representative

KSBC International Ventures

Apr 2018 - Dec 2019 (1 year 8 months)

Handled customer inquiries and complaints professionally, maintained product knowledge, performed accurate data entry, and assisted in training new staff to improve customer satisfaction.

Customer Support Data Entry Communication Product Knowledge Phone Support Training Time Management

Teaching Practice Teacher

Ikoga Grammar School

Jun 2016 - Jun 2017 (1 year)

Delivered classroom instruction and managed student behavior while assessing academic growth, maintaining records, and engaging students in inquiry-based learning.

Classroom Management Lesson planning Assessments Record keeping Communication Professional Development