Open to opportunities

Nathan Iverson

@nathaniverson

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Accomplished military veteran transitioning into information technology.

United States

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What I'm looking for

I am looking for a role that allows me to grow in IT, focusing on collaboration, problem-solving, and hands-on technical challenges.

As an accomplished military veteran, I have a distinguished track record of supervising and coordinating motor transportation operations. My experience has honed my skills in crisis management, leadership, and logistics support, which I am now eager to apply in the information technology sector. Currently, I am pursuing an IT education to complement my existing skills and contribute effectively to IT endeavors.

With a proven ability to troubleshoot hardware and software issues, I possess hands-on experience in network administration and system support. I am known for my effective collaboration across teams, exceptional analytical skills, and proactive attitude. I am excited to leverage my diverse background and passion for technology to excel in new IT challenges, ensuring that I deliver high-quality solutions and support.

Experience

Work history, roles, and key accomplishments

Current

Information Technology Technician

Current

Length Obsession

Jan 2025 - Present (6 months)

Currently serving as an Information Technology Technician, responsible for providing comprehensive IT support. This role involves troubleshooting, system maintenance, and ensuring the smooth operation of IT infrastructure.

Troubleshooting Maintenance Infrastructure Technical Support Network Administration Customer Service Problem Solving IT Security

NOC Technician

Uniti Fiber

Oct 2024 - Jan 2025 (3 months)

In my role as a NOC Technician, I monitored network performance, identified and resolved network issues, and ensured continuous network availability. This involved proactive problem-solving and collaboration with other teams.

Network Operations System Administration Incident Management Data Analysis Communication Problem Solving IT Support Network Security

Customer Engineer

NCR Atleos

Jan 2024 - May 2024 (4 months)

As a Customer Engineer, I provided on-site and remote technical support for various customer systems. This included diagnosing and resolving hardware and software issues, ensuring high levels of customer satisfaction.

Technical Support Customer Service Problem Solving Client Relations

Motor Transport Operator

United States Army

Mar 2011 - Sep 2015 (4 years 6 months)

Operated a diverse range of military vehicles, including trucks, buses, and heavy equipment, ensuring compliance with strict military regulations and safety standards. Led and participated in convoy operations, meticulously planning routes, coordinating with fellow soldiers, and ensuring convoy security in high-pressure and potentially hostile environments.

Logistics Vehicle Operation Convoy Operations Crisis Management Leadership Team Coordination Route Planning

Education

Degrees, certifications, and relevant coursework

MyComputerCareer

Graduate, Information Technology Security and Administration

Gained comprehensive knowledge in IT security and administration to enhance technical proficiencies. This program provided hands-on training in various IT and networking aspects.

The Rock Christian Academy

Course Completion, Transportation of Hazardous Materials

Completed the Transportation of Hazardous Materials Course, focusing on safety protocols and handling procedures for hazardous materials. This training is essential for roles involving logistics and transport.