Open to opportunities

Nathaly Mujica

@nathalymujica

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Bilingual optometric technician and receptionist delivering compassionate, high-volume front-desk care.

United States

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What I'm looking for

I’m looking for a patient-centered clinical role where I can own scheduling, front-desk operations, insurance verification, and diagnostic pre-testing—bringing calm professionalism, bilingual communication, and compassionate care within a supportive team.

I’m a bilingual, customer-focused Optometric Technician / Receptionist with experience across medical offices, retail, and veterinary environments. I’m recognized for compassionate service, meticulous organization in fast-paced settings, and building positive relationships with patients and guests.

In my most recent role at Blinking Owl Eyecare, I managed high-volume front-desk operations—patient scheduling, check-ins, multi-line phone support, and payment processing. I also handled insurance verification and professionally resolved patient inquiries while maintaining accurate, confidential patient records.

I supported clinical operations by performing essential diagnostic pre-testing, including visual acuity, tonometry, and retinal imaging. I helped maintain a welcoming, organized environment while following medical office workflow and diagnostic preparation standards.

Before optometry, I built strong service and communication foundations as a Veterinary Assistant at Trail Animal Hospital, a Sales Associate at Target, and a Spanish Interpreter through Kelly Services. I bring the same calm, detail-oriented approach to care coordination, client communication, and confidentiality—whether in clinics, hospitals, or customer-facing settings.

Experience

Work history, roles, and key accomplishments

Optometric Technician / Receptionist

Blinking Owl Eyecare

Feb 2025 - Jan 2026 (11 months)

Delivered high-volume front-desk customer service, managing scheduling, check-ins, multi-line phones, and payment processing. Performed diagnostic pre-testing, completed insurance verifications, and maintained accurate, confidential patient records.

Appointment Scheduling Multi Line Phone Systems Insurance Verification Payment Processing Customer Service

Veterinary Assistant

Trail Animal Hospital

Oct 2024 - Dec 2024 (2 months)

Assisted veterinarians during examinations and clinical procedures with a focus on patient comfort. Communicated clearly with pet owners on care instructions while keeping exam areas clean, sanitized, and prepared for workflow.

Patient Handling Client Communication Team Support Exam Room Preparations

Sales Associate

Target

Nov 2023 - Oct 2024 (11 months)

Provided personalized customer service by making product recommendations to enhance the guest experience. Resolved guest concerns, processed transactions through POS, and maintained organized, visually appealing inventory displays.

Customer Service Product Recommendations Conflict Resolution POS Cash Handling Transaction Processing Sales Support

English-Spanish Interpreter

Kelly Services

Oct 2022 - Oct 2023 (1 year)

Provided accurate English-Spanish interpretation in high-pressure environments, ensuring clear communication between clients and service providers. Managed high volumes of simultaneous interpretation requests while maintaining strict client confidentiality.

English Spanish Interpretation Bilingual Communication Confidentiality Client Communication Service Provider Liaison

Doggy Daycare Associate / Kennel Assistant

PetSmart

May 2021 - Sep 2022 (1 year 4 months)

Supervised large group play sessions and provided attentive daily care, including feeding, medicine administration, cleaning, and exercise routines. Maintained hygienic, sanitized kennel environments and delivered behavioral updates to pet owners and supervisors.

Animal Handling Group Play Supervision Feeding & Monitoring Kennel Cleaning Exercise Scheduling Safety Compliance Behavioral Reporting