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JV
Open to opportunities

Jennifer Velasco

@jennifervelasco1

Bilingual medical technician and receptionist skilled in patient care.

United States
Message

What I'm looking for

I seek a patient-focused clinical role where I can apply bilingual skills, ophthalmic testing, and front-desk operations to improve clinic efficiency and patient outcomes.

I am a bilingual medical professional with hands-on experience in ophthalmic clinical support, medical reception, and assisted living care. I reliably perform diagnostic testing (HVF, OCT), patient refractions, IOP checks, medication administration, and surgical room setup while maintaining accurate charting and communication.

I have a strong background in front-desk operations including patient intake, referral scheduling, insurance billing, payments, and pharmacy coordination, complemented by caregiver experience handling medication administration, narcotic counts, MAR management, and direct resident support.

I bring fluency in English and Spanish, solid customer service, and technical aptitude (Microsoft Office, data entry, medical terminology, intermediate SQL certificate) to deliver organized, patient-focused care and efficient clinic operations.

Experience

Work history, roles, and key accomplishments

RC

Bilingual Ophthalmic Technician

Rottman Eye Care

Feb 2025 - Jul 2025 (5 months)

Performed vision checks, refracting, IOP measurements, HVF and OCT testing, instilled medications, prepared surgical rooms, and documented patient histories accurately while supporting pharmacy orders and clinical supplies.

RC

Bilingual Medical Receptionist

Rottman Eye Care

Oct 2023 - Jan 2025 (1 year 3 months)

Managed patient intake, scheduling, referrals, phone triage, insurance billing, payments, and end-of-day deposits while providing bilingual support and answering procedure-related questions.

GL

Caregiver / QMAP

Grand Villa Assisted Living

Apr 2020 - Oct 2023 (3 years 6 months)

Prepared and administered medications (QMAP), performed narcotic counts, documented MARs, administered treatments and vitals, assisted with ADLs, and coordinated medication orders with pharmacies and physicians.

Education

Degrees, certifications, and relevant coursework

IC

Intermediate SQL Certificate

Certificate, SQL / Data Skills

2025 -

Earned an Intermediate SQL Certificate beginning July 2025.

Colorado Mesa University logoCU

Colorado Mesa University

Bachelor of Business Administration, Business Administration

2015 -

Pursuing a Bachelor's degree in Business Administration at Colorado Mesa University beginning August 2015.

WP

Workforce Readiness Program

Workforce Readiness Certificate (Silver), Workforce Readiness

2016 - 2021

Completed the Workforce Readiness Certificate (Silver) demonstrating employment skills for a portion of ACT job profiles.

CS

Central High School

High School Coursework, Secondary Education Support

2014 - 2015

Served as a student aide and translator supporting English Language Learners with pronunciation, vocabulary, and classroom activities.

SD

School District 51

Certificate of Achievement, Workforce Readiness

2015 -

Received a Certificate of Achievement from School District 51 recognizing focus and success in the Key Performance Program.

Tech stack

Software and tools used professionally

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Jennifer Velasco - Bilingual Ophthalmic Technician - Rottman Eye Care | Himalayas