Nathacha Plummer

I am a dynamic remote manager with over 10 years of experience leading and coordinating teams across customer service and healthcare settings, supervising 15–25 associates and managing front-office operations.

I specialize in streamlining processes, insurance verification and authorization, payroll and scheduling with QuickBooks, and implementing remote communication tools to boost efficiency. I am bilingual and deliver customer-focused solutions while maintaining compliance and accurate electronic records.

I hold certifications including Patient Care Technician and CPR, along with security and CDL credentials, and I bring a hands-on, results-oriented approach to hiring, training, and developing high-performing remote teams.