Looking for a job

Natasha Kapandula

@natashakapandula

Message

I keep operations organized through accurate records, reporting, and team coordination.

Zambia

Message

What I'm looking for

I'm looking for an administrative or operations support role where I can keep records accurate, coordinate daily activities, support teams and customers, and contribute to reliable reporting and smooth operations.

I've supported operations at Xonamenties, Pro-Watch, and Angel Oak Technologies by maintaining records, updating CRM data, coordinating client follow-ups, managing calendars, and preparing management reports.

I also bring hands-on financial and warehouse operations experience, including QuickBooks reconciliations, cash handling, inventory supervision, compliance records, and staff oversight. I'm currently pursuing a Bachelor of Business Administration.

Experience

Work history, roles, and key accomplishments

Virtual Assistant & Administrative Assistant

Xonamenties

Jan 2024 - Dec 2025 (1 year 11 months)

Maintained digital filing systems, performed data entry, updated CRM databases, and prepared weekly reports. Coordinated client follow-ups, managed executive calendars, and supported remote teams.

Data Entry CRM Document Management Calendar Management Zoom Google Meet Task Management Customer Support Online Research

Receptionist

Pro-Watch

Jan 2023 - Jun 2023 (5 months)

Organized company files, handled cashier duties and bank deposits, and monitored employee attendance using a biometric fingerprint system. Performed data entry and updated financial records using QuickBooks.

Biometric Attendance Systems Data Entry CRM Quickbooks Cash Handling Record keeping Front Desk Operations

Administrative Assistant & Warehouse Supervisor

Angel Oak Technologies

Sep 2018 - Jan 2022 (3 years 4 months)

Managed cash float operations, supported financial record-keeping with QuickBooks, In-Flow, and Odoo, and maintained compliance records. Supervised warehouse inventory and coordinated office support services.

Quickbooks Odoo In Flow Financial Reconciliations Inventory Management Compliance records Staff Supervision Office Administration

Cashier & Supervisor

Digi Master

Jul 2017 - Aug 2018 (1 year 1 month)

Maintained accurate cash handling, daily cash-up documentation, and bank deposits. Supervised staff to support efficient customer service and accurate record-keeping.

Cash Handling Staff Supervision Inventory Records Customer Service

Cashier & Supervisor

Mabuyu Gardens

Jul 2017 - Aug 2018 (1 year 1 month)

Managed sales, petty cash, financial documentation, and stock records. Supervised service operations and ensured accuracy in daily reporting and transaction records.

Cash Handling Petty Cash Management Stock Records Staff Supervision Financial Documentation

Cashier & Supervisor

Venus Restaurant

Aug 2015 - Jun 2017 (1 year 10 months)

Managed sales, petty cash, financial documentation, and stock records. Supervised service operations and ensured accuracy in daily reporting and transaction records.

Cash Handling Petty Cash Management Stock Records Staff Supervision Financial Documentation