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Natasha GoddessNG
Open to opportunities

Natasha Goddess

@natashagoddess

Healthcare IT support professional focused on secure EHR/EMR application support.

United States
Message

What I'm looking for

I’m looking for an Application Support role where I can support EHR/EMR users, resolve incidents, maintain HIPAA-compliant systems, and grow my SQL and ServiceNow skills with a healthcare IT team.

I’m a Healthcare IT Support professional with Healthcare Information Technology training, CEHRS, and EKG certification. I help teams deliver reliable healthcare technology by supporting EHR/EMR workflows, maintaining HIPAA compliance, and providing hands-on technical troubleshooting with accurate incident documentation.

In healthcare and secure systems roles, I supported Medicare/Medicaid enrollment by verifying eligibility, maintaining electronic records, and following HIPAA/privacy requirements. I also worked as a Contact Representative for the IRS, where I navigated secure government systems, troubleshot account and system issues, and documented case activity while protecting sensitive data.

Now I’m building my next-level skill set through projects like a Healthcare SQL Data Reporting effort using SELECT, WHERE, GROUP BY, ORDER BY, and JOIN, plus a Service Desk simulation focused on incident management and ticket documentation with ITSM/ServiceNow concepts. I’m seeking an Application Support Analyst, EHR Support Specialist, or Clinical Application Support role.

Experience

Work history, roles, and key accomplishments

BA
Current

Waitress

Backstage

Jan 2026 - Present (6 months)

Deliver high-volume customer service while managing multiple priorities in a fast-paced environment.

Aerotek logoAE

Health Insurance Enrollment Specialist

Aerotek

Jan 2021 - Jan 2023 (2 years)

Supported Medicare/Medicaid enrollment by verifying eligibility, maintaining electronic records, and following HIPAA/privacy requirements.

Education

Degrees, certifications, and relevant coursework

Health Tech Academy logoHA

Health Tech Academy

Healthcare Information Technology Program, Healthcare Information Technology

Completed a Healthcare Information Technology program at Health Tech Academy, focused on healthcare IT foundations.

Tech stack

Software and tools used professionally

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