Natasha Goddess
@natashagoddess
Healthcare IT support professional focused on secure EHR/EMR application support.
What I'm looking for
I’m a Healthcare IT Support professional with Healthcare Information Technology training, CEHRS, and EKG certification. I help teams deliver reliable healthcare technology by supporting EHR/EMR workflows, maintaining HIPAA compliance, and providing hands-on technical troubleshooting with accurate incident documentation.
In healthcare and secure systems roles, I supported Medicare/Medicaid enrollment by verifying eligibility, maintaining electronic records, and following HIPAA/privacy requirements. I also worked as a Contact Representative for the IRS, where I navigated secure government systems, troubleshot account and system issues, and documented case activity while protecting sensitive data.
Now I’m building my next-level skill set through projects like a Healthcare SQL Data Reporting effort using SELECT, WHERE, GROUP BY, ORDER BY, and JOIN, plus a Service Desk simulation focused on incident management and ticket documentation with ITSM/ServiceNow concepts. I’m seeking an Application Support Analyst, EHR Support Specialist, or Clinical Application Support role.
Experience
Work history, roles, and key accomplishments
Waitress
Backstage
Jan 2026 - Present (6 months)
Deliver high-volume customer service while managing multiple priorities in a fast-paced environment.
Contact Representative
IRS
Jan 2024 - Jan 2025 (1 year)
Navigated secure government systems and electronic records to troubleshoot account and system issues while protecting sensitive data.
Coordinated operations using enterprise scheduling systems and resolved time-sensitive workflow issues while maintaining accurate records.
Health Insurance Enrollment Specialist
Aerotek
Jan 2021 - Jan 2023 (2 years)
Supported Medicare/Medicaid enrollment by verifying eligibility, maintaining electronic records, and following HIPAA/privacy requirements.
Education
Degrees, certifications, and relevant coursework
Health Tech Academy
Healthcare Information Technology Program, Healthcare Information Technology
Completed a Healthcare Information Technology program at Health Tech Academy, focused on healthcare IT foundations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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