Natalie Rodriguez
@natalierodriguez1
Dedicated scheduling specialist with a passion for customer service.
What I'm looking for
I am a dedicated and detail-oriented scheduling specialist with many years of experience in managing complex schedules and optimizing workflows. My passion lies in providing exceptional customer service while streamlining administrative tasks to create a welcoming environment for clients and patients alike.
In my role as a Scheduling Specialist at Community Health Systems, I efficiently handled approximately 100 calls per day, addressing scheduling conflicts and ensuring timely project completion. My experience as a receptionist further honed my skills in managing calendars, confirming appointments, and training new personnel on effective communication and scheduling practices.
With a strong focus on organization and attention to detail, I excel in maintaining accurate records and providing a positive experience for all clients. I am eager to bring my expertise in scheduling and customer service to a new opportunity where I can continue to make a meaningful impact.
Experience
Work history, roles, and key accomplishments
Scheduling Specialist
Community Health Systems
Jan 2022 - Present (3 years 6 months)
Provided excellent customer service to clients and patients, ensuring a positive experience. Handled approximately 100 calls per day from different markets and specialties across the United States, addressing scheduling conflicts, cancellations, and other issues.
Receptionist
Southwest Eye Institute
Jan 2019 - Dec 2021 (2 years 11 months)
Managed calendars, resolved scheduling conflicts, and updated all parties about schedule changes. Interacted with clients, patients, and team members to confirm appointments and provide necessary information.
Receptionist
Meraz Painting Inc
Jan 2017 - Dec 2019 (2 years 11 months)
Greeted visitors, providing a positive and professional first impression, and directed them to the correct person or area. Managed a multi-line phone system, directing calls, and taking messages.
Education
Degrees, certifications, and relevant coursework
El Dorado High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills across various subjects. Developed strong communication and organizational abilities essential for future professional roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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