Natalie Jones
@nataliejones2
I lead client implementations and international programs from discovery through on-time delivery.
Costa RicaWhat I'm looking for
At WeTravel, I manage 400+ client accounts from discovery and product demos through implementation, configuring booking systems, itineraries, and website integrations to drive full platform adoption.
Previously at IES Abroad, I led operational delivery for international programs supporting 300+ students and built Airtable systems that gave leadership real-time visibility into program status. I also co-developed a London program that reduced visa costs by approximately $2,000 per student while expanding accessibility.
I'm energized by complex, cross-functional work: coordinating clients, engineering, support, vendors, budgets, compliance, and contingency plans to keep programs moving in remote-first environments.
Experience
Work history, roles, and key accomplishments
Onboards new clients, configuring booking systems and website integrations to drive platform adoption. Manages 400+ accounts across the engagement lifecycle, coordinating with clients, engineering, and support.
Education
Degrees, certifications, and relevant coursework
University of Illinois Urbana-Champaign
Master of Global Studies in Education, Global Studies in Education
Pursued a Master of Global Studies in Education, focusing on international education systems and policies.
University of Wisconsin-Madison
Bachelor of Arts, International Studies
Earned a Bachelor of Arts in International Studies with a focus on Global Security and a minor in Global Health.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
Skills
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