Open to opportunities

Natalia Morales

@nataliamorales

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Bilingual marketing and communications professional specializing in digital, brand, and instructional design.

Colombia

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What I'm looking for

I am seeking a role in marketing or communications where I can use digital and instructional design skills, contribute to brand growth, collaborate cross-functionally, and support measurable engagement and fundraising goals.

I am a bilingual marketing and communications professional with a Master’s in Marketing (Digital and Brand Management) and hands-on experience across advancement, communications, instructional design, and office operations. I have driven content, fundraising communications, course design, and administrative efficiencies while leveraging tools like Adobe Creative Cloud, Articulate 360, Camtasia, WordPress and QuickBooks.

I combine strong writing, multimedia production, and relationship-building skills with proven nonprofit and higher-education experience, sponsor-supported service through AmeriCorps, and certifications in inbound and social media marketing. I deliver clear, user-focused content and efficient operational support that improves engagement and program outcomes.

Experience

Work history, roles, and key accomplishments

Front Office Coordinator

Dolphin Air & Heat

Mar 2024 - Feb 2025 (11 months)

Managed front desk operations, processed weekly payroll and performed daily bookkeeping using QuickBooks, and supported HR and basic financial reporting to improve office organization and payroll accuracy.

Customer Service Quickbooks Payroll Processing Office Administration Bookkeeping Inventory Management MS Office

Advancement and Communications Specialist

Academy Prep Center of Tampa

Jul 2023 - Mar 2024 (8 months)

Supported fundraising, marketing, event planning, donor stewardship, and database management for a nonprofit, while also teaching and assisting daily school operations to advance program impact.

Fundraising Donor Management Event Planning Marketing Communications Database Management Teaching Volunteer coordination AmeriCorps

Learning Design Assistant

University of South Florida

Jul 2022 - Jul 2023 (1 year)

Assisted in designing and producing online course materials using Camtasia, Articulate 360, and Adobe CC, developing user-friendly courses across multiple academic departments to improve digital learning experiences.

Instructional Design Camtasia Articulate 360 Adobe Creative Cloud Genial.Ly Canva Asana Genially

Assistant Manager

Agroganadera La Pampa

Feb 2019 - Dec 2020 (1 year 10 months)

Supported management and HR with payroll, benefits administration, accounting tasks, and data entry to streamline administrative and financial operations.

Payroll Accounting Data Entry Administrative Support Record keeping

Customer Service Representative

City of Temple Terrace

Jan 2019 - Feb 2019 (1 month)

Handled customer inquiries and utility billing, processed payments and balanced daily cash to maintain accurate municipal billing operations.

Customer Service Phone Support Payment Processing

Communications Specialist

WellCare Health Plans

May 2018 - Dec 2018 (7 months)

Proofed and edited member communications, translated materials, managed production of a monthly healthy lifestyle newsletter, and maintained project data and compliance standards.

Newsletter Production Compliance Data Management Communication

Copywriter

Grand Brand & Co

Sep 2016 - Sep 2017 (1 year)

Developed marketing content across blogs, websites, and ads, conducted client research, translated copy to Spanish, and supported branding and advertising projects to strengthen client identities.

Copywriting Content Strategy Brand Development Marketing Research seo writing

Education

Degrees, certifications, and relevant coursework

University of South Florida

Master of Marketing, Marketing

Grade: 3.9 GPA

Activities and societies: Member of the American Marketing Association

Master’s degree in Marketing with a specialization in Digital and Brand Management; member of the American Marketing Association and graduated with a 3.9 GPA in May 2023.

University of South Florida

Bachelor of Arts, English

Grade: 3.77 GPA, Magna Cum Laude

Bachelor of Arts in English with a minor in Psychology and a concentration in professional writing, rhetoric, and technology; graduated Magna Cum Laude with a 3.77 GPA in December 2017.