Natalia Banks

I’m a customer service professional who supports both technical needs and everyday guest experiences. At IntouchCX, I recorded customer interactions with precise detail and followed step-by-step protocols to troubleshoot and resolve technical issues, including follow-up on previous cases.

Previously at Culver’s, I helped take orders, prepare food, and keep the restaurant clean and organized while staying consistent in friendly, fast-paced service. I bring strong data entry, communication, time management, multitasking, and stress management, backed by recognition like “Employee of the month” and certifications including CPR.