Natalia Arevalo
@nataliaarevalo1
Industrial management professional skilled in sales operations and data analysis.
ColombiaWhat I'm looking for
I am an industrial management professional with hands-on experience in sales operations, data QA, and customer service leadership. I excel at ensuring data integrity across CRM, billing and HR systems and at producing actionable management reports to support decision-making.
I have built automation tools and dashboards that improved resource tracking and revenue projection accuracy, and I bring technical competence in Java, Python, SQL databases, Spring Framework and Git to bridge analytics and engineering needs.
I communicate effectively in English and Spanish, lead teams to meet deadlines, and focus on process improvements that reduce manual effort and improve operational efficiency.
Experience
Work history, roles, and key accomplishments
Sales Operations Analyst
Truelogic Software
Jun 2024 - Present (1 year 3 months)
Maintain and reconcile client contract records and perform cross-system audits (CRM, ATS, billing, HR) to ensure data integrity; developed automation and dashboards that improved resource tracking and revenue projection accuracy.
Python and Java Tutor
LatinHire
May 2023 - Present (2 years 4 months)
Provide one-on-one tutoring in Java and Python, guiding students through assignments and developing their analytical and problem-solving skills via voice and text support.
Data QA Analyst
Team International
Nov 2023 - Apr 2024 (5 months)
Reviewed and validated sales-processed files in Salesforce and performed business intelligence research using CrunchBase, Google Finance, and ZoomInfo to support market and data accuracy initiatives.
Team Leader: Customer Service
Katoen Natie
Apr 2023 - Sep 2023 (5 months)
Led a customer service team, instituted training and workload optimization, managed complaints and inventory reconciliations, and improved procedures to reduce delivery times and ensure SLA compliance.
Education
Degrees, certifications, and relevant coursework
Egg Cooperation / Globant University
Certificate, Back-end Development
2023 - 2023
Completed a 429-hour theoretical-practical back-end development course focused on Java, MySQL, JPA/JDBC, Spring MVC, REST, JUnit, and Git.
University of Cartagena
Bachelor of Industrial Management, Industrial Management
2017 - 2022
Earned a degree in Industrial Management with coursework and practical experience in operations, quality assurance, and process improvement.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
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