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Natalia Arevalo

@nataliaarevalo

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Results-driven professional in industrial management and data analysis.

Colombia

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What I'm looking for

I seek a dynamic work environment that values collaboration and innovation, offering opportunities for growth and development in data analysis and operational efficiency.

I am a results-driven professional with a solid background in industrial management, complemented by hands-on experience in sales operations, data analysis, and quality assurance. My career has been marked by a proven ability to excel under pressure, ensuring data integrity and task accuracy while aligning with organizational goals. I am adept at improving operational efficiency through automation and advanced reporting, and I thrive in cross-departmental collaboration.

Throughout my career, I have been recognized for my assertive communication, strong problem-solving abilities, and leadership skills that foster high team performance and morale. My technical expertise includes tools like HubSpot, Salesforce, SAP, and Microsoft Excel, as well as programming languages such as Java and Python. I have successfully created dashboards and automation tools that enhance resource tracking and reporting, significantly improving operational metrics.

Experience

Work history, roles, and key accomplishments

Current

Sales Operations Analyst

Current

Truelogic Software

Jun 2024 - Present (1 year 1 month)

Updated and maintained client contract records, ensuring data accuracy across internal systems and departments. Performed weekly and monthly cross-checks across CRM (HubSpot), ATS, billing, and HR tools (BambooHR) to ensure consistent and reliable data integrity.

HubSpot CRM Data Integrity Sales Operations Reporting Data Analysis BambooHR ATS

Current

Python and Java Intermediate Tutor

Current

LatinHire

May 2023 - Present (2 years 2 months)

Communicated clearly and effectively in English, both written and spoken, to ensure student understanding of concepts during sessions. Assisted students with Java and Python assignments through voice and text chat, fostering logical, advanced analytical, and critical thinking skills.

Java Python Tutoring Technical Communication Problem Solving Analytical Thinking

Data QA Analyst

Team International

Nov 2023 - Apr 2024 (5 months)

Reviewed, completed, and updated files processed by the Sales Representatives team, performing quality checks to ensure data accuracy within corporate software (Salesforce). Researched and collected data focused on business intelligence and the financial sector using tools such as CrunchBase, Google Finance, and ZoomInfo.

Salesforce Data Quality Business Intelligence Data Collection Crunchbase Google Finance ZoomInfo

Team Leader: Customer Service

Katoen Natie

Apr 2023 - Sep 2023 (5 months)

Provided training and ensured compliance with the training plan for Entry-level CSR, Data Processor, and Customer Experts. Distributed and optimized workload among team members to ensure full coverage at all times, and monitored order progress to guarantee compliance within specified deadlines.

Team Leadership Customer Service Training Workflow Optimization Inventory Management Quality Control Problem Solving

Education

Degrees, certifications, and relevant coursework

Egg Cooperation / Globant University

Backend Development, Backend with Java

2023 - 2023

Completed a theoretical-practical course focused on Backend development with Java. Gained proficiency in tools such as MySQL, JPA & JDBC, Spring MVC, Rest, JUnit, and GIT.

University of Cartagena

Industrial Management, Industrial Management

2017 - 2022

Completed a comprehensive program in Industrial Management, focusing on optimizing industrial processes and operations. Gained expertise in areas such as supply chain management, quality control, and production planning.