Nasirin User

Managed the company database using accounting software, reconciled discrepancies, and performed administrative duties including documentation and customer communication. Prepared invoices and financial statements using Quickbooks and MS Office.

Supervised restaurant operations, managed cashier duties, and ensured a welcoming atmosphere for guests. Handled reservations and room service orders while maintaining service standards.

Expedited food orders, ensured quality and presentation standards, and restocked supplies as needed. Provided menu suggestions to enhance guest experience.

Oversaw retail and Starbucks operations, managed inventory, and organized paperwork including associate schedules and payroll. Provided feedback to associates and ensured quality product offerings.

Ensured guest satisfaction by adhering to company standards during check-ins and interactions. Familiar with Property Management Systems and report processing.

Created and edited referral letters, improved office efficiency through research, and managed patient file organization and payroll documentation.

Assisted in managing food and beverage outlets, made prospective calls for event planning, and pre-screened potential employees through informal interviews.

Prepared a variety of coffee drinks, ensured sanitation standards, and handled customer transactions. Trained new employees on company policies and procedures.

Set up tables and drink stations for special events, accommodating client requests for food and beverages. Ensured event standards were met.

Completed a Bachelor of Science in Hospitality Management and Tourism, along with a Business Minor, focusing on the principles of hospitality, tourism management, and business practices.