Open to opportunities

Goessl Reina

@goesslreina

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Organized Administrative Assistant with over 10 years of experience.

Austria

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What I'm looking for

I am looking for a role that values organization, communication, and supports career growth.

As an experienced Administrative and Executive Assistant, I bring over a decade of international expertise in providing high-level support across diverse environments in Japan, Canada, and Austria. My proficiency in calendar management, travel coordination, and HR onboarding has equipped me with the skills necessary to thrive in fast-paced settings. I am known for my proactive work style and my ability to manage cross-cultural communication effectively.

Currently, I serve as the HR & Executive Assistant to the COO at stillalive studios GmbH, where I manage complex schedules, coordinate travel, and support onboarding processes. My previous roles have allowed me to hone my skills in document handling, internal communications, and event organization, ensuring that I contribute positively to team dynamics and operational efficiency.

Fluent in English and Japanese, with professional proficiency in German, I am committed to fostering inclusive workplaces. I am also a trained Mental Health First Aider, dedicated to promoting well-being in the workplace. I am eager to leverage my skills and experience in a challenging new role that values organization and effective communication.

Experience

Work history, roles, and key accomplishments

Current

HR & Executive Assistant to COO

Current

stillalive studios GmbH

Oct 2022 - Present (2 years 8 months)

Managed the COO's calendar, email inbox, and meeting preparations, while coordinating travel and assisting with personal requests. Provided comprehensive HR onboarding support, including account creation and file access, and managed compliance documents via Docusign and Personio.

Calendar Management Inbox Management Travel Coordination Onboarding Docusign Personio Notion Google Drive Zoom

Shop Manager

Eat Happy to Go

May 2017 - Present (8 years 1 month)

Managed daily shop operations, including shift schedules, staffing, and inventory orders. Trained new employees and ensured consistent service delivery while balancing logistics and customer satisfaction.

Operations Management Staff Training Inventory Management Customer Service Logistics Scheduling

Executive Assistant

Hokkaido University

Apr 2014 - Present (11 years 2 months)

Supported the Head of Neurosurgery with complex calendar management and international travel coordination for high-profile academic events. Handled financial tracking, expense reports, and translated correspondence between English and Japanese.

Calendar Management Travel Coordination Expense Reporting Translation Document Management

Schedule Coordinator

York Lanes Dental Office

Jan 2011 - Present (14 years 5 months)

Managed daily appointment schedules and patient communication, ensuring efficient workflow and front-office support. Handled insurance submissions, billing coordination, and patient data compliance.

Scheduling Insurance Submissions Billing Data Compliance Insurance Submission

Education

Degrees, certifications, and relevant coursework

York University

Bachelor of Arts, Psychology

Completed a Bachelor of Arts in Psychology, gaining foundational knowledge in human behavior, cognitive processes, and research methodologies. This program provided a comprehensive understanding of psychological principles and research methods.

Hokusei Gakuen All Girls’ Highschool

High School Diploma, General Studies

Completed high school education at Hokusei Gakuen All Girls’ Highschool. The curriculum focused on a broad range of subjects, preparing for further academic pursuits.

Elmira Free Academy

High School Exchange Program, General Studies

Participated in a senior high school exchange program at Elmira Free Academy. This experience provided exposure to a different educational system and cultural environment.