Narcea K Salim
@narceaksalim
Experienced P2P transformation leader with a focus on shared services.
What I'm looking for
I am a procurement and P2P transformation leader with over 17 years of international experience in the energy and shared services sectors. My expertise lies in harmonizing P2P processes and implementing SAP-driven improvements that drive efficiency and cost savings. I have a proven track record of leading global Source-to-Pay (S2P) initiatives and am recognized for my ability to deliver customer-centric solutions using Design Thinking, Lean, and Agile methodologies.
Throughout my career, I have championed SAP workload balancing tools and standardized P2P operations across multiple countries, including Malaysia, Colombia, and Romania. My role as a Continuous Improvement Leader has allowed me to develop structured feedback loops and performance optimization strategies that enhance cross-functional visibility. I am also an award-winning innovator, having received the SLB PBS Bronze Award twice for my contributions to global shared services and procurement innovation.
Experience
Work history, roles, and key accomplishments
Global Business Services Supply Excellence Lead
SLB
Apr 2023 - Jun 2025 (2 years 2 months)
Acted as SAP power user in global S2P programs; mapped customer journeys and led adoption of Ariba and procurement workload tools. Built service performance dashboards and automated reporting, reducing issue resolution time by 35%.
SSC Operations Integrity Lead – Western Hemisphere
SLB
Mar 2022 - Mar 2023 (1 year)
Implemented the first global Customer Assurance model integrating team and customer voice via ServiceNow. Led process recovery projects through structured root-cause analytics; improved delivery SLA adherence by 20%.
Category Lead, Engineering & Manufacturing – Western Hemisphere
SLB
Apr 2021 - Feb 2022 (10 months)
Centralized indirect procurement for 6 plants; optimized resources and increased PO cycle speed by 25%. Designed lean scorecards and agile workflows that became blueprints for regional rollouts.
Leadership in Procurement
SLB
Jan 2008 - Dec 2021 (13 years 11 months)
Delivered regional sourcing, supply risk mitigation, and process harmonization under critical operations. Co-led Project Galileo, laying the groundwork for enterprise-wide procurement transformation.
Education
Degrees, certifications, and relevant coursework
MIT Global SCALE Network – Malaysia Institute for Supply Chain Innovation
MSc, Supply Chain Management
Completed a Master of Science in Supply Chain Management. This program focused on advanced strategies and practices within global supply chains.
SSON & Inixia
Master, Operations & Service Management
Obtained a Master in Operations & Service Management. This program provided expertise in optimizing operational processes and service delivery.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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