Naomi Wanjiku
@naomiwanjiku4
Detail-oriented virtual assistant delivering client support and smooth operations.
What I'm looking for
I’m an outgoing, detail-oriented Virtual Assistant supporting entrepreneurs and small businesses with calendar coordination, client communication, and social media management. I’m known for creating positive first impressions, managing multiple priorities, and keeping daily operations running smoothly.
Since January 2023, I’ve managed active calendars, scheduled appointments, and coordinated meetings across multiple clients. I handle client communication via email and chat, guide new clients through onboarding with organized documentation, and assist with research, lead generation, and passive recruiting tasks. I also create, schedule, and manage social media content to increase engagement and brand visibility.
Before that, as a Founder of Glam Nails, Make Up & Locs (Jan 2020–Present), I oversaw daily operations like bookings, scheduling, and customer service, while managing social media platforms. I increased engagement by over 60% through consistent branding, developed marketing campaigns to attract and retain clients, and handled client inquiries across phone, messages, and in-person. Earlier, as an Administrative Assistant at GVRC (Jan 2018–Dec 2019), I coordinated schedules, correspondence, records, and reports while maintaining a welcoming environment for clients.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant
Freelance
Jan 2023 - Present (3 years 3 months)
Manage client calendars and appointment scheduling while coordinating meetings across multiple clients. Handle email/chat communication, support client onboarding, assist with research and lead generation, and create/schedule social media content to improve brand visibility.
Founder & Operations Lead
Glam Nails, Make Up & Locs
Jan 2020 - Present (6 years 3 months)
Oversee daily operations including client bookings, scheduling, and customer service for a beauty business. Manage social media and marketing campaigns, increasing engagement by over 60% through consistent branding while handling client inquiries across phone, messages, and in-person.
Education
Degrees, certifications, and relevant coursework
Thika Training Institute
Diploma, Community Development & Social Work
2018 - 2020
Completed a Diploma in Community Development & Social Work at Thika Training Institute from 2018 to 2020.
ALX Africa
Virtual Assistant Certification, Virtual Assistance
2025 -
Completed a Virtual Assistant Certification with ALX Africa in 2025.
Affluence Academy
Virtual Assistant Certification, Virtual Assistance
2025 -
Completed a Virtual Assistant Certification with Affluence Academy in 2025.
Goethe Institute
German Language Certificate, German Language
Earned a German Language Certificate from Goethe Institute (year not specified).
St. Paul’s University
Youth Career Mentorship Program, Youth Career Mentorship
Participated in a Youth Career Mentorship Program at St. Paul’s University (year not specified).
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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