Naomi J

Delivered case management for aging populations (29+) with emphasis on long-term care, waiver services, and holistic care coordination. Evaluated eligibility, conducted biopsychosocial assessments, and created care plans compliant with regulatory guidelines.

Supported foster youth in transition to independence post-DCS involvement through tailored case plans and resource connections. Provided mentorship, community engagement, and life skills education to promote employment and post-secondary success.

Delivered intensive case management for families and youth in foster care. Coordinated behavioral health services, conducted assessments, and tracked developmental progress.

Led outreach efforts to improve HEDIS metrics through community events and direct member engagement. Collaborated with quality management to execute data collection strategies and regulatory reporting.

Supported HEDIS and quality improvement programs by analyzing gaps in care and engaging members in preventive services. Coordinated telephonic outreach and scheduled appointments to close care gaps.

Organized disease prevention fairs and led outreach calls to drive HEDIS compliance. Facilitated referrals, authorizations, and managed care coordination across provider networks.

Conducted home visits to educate members on health benefits, improve HEDIS scores, and reduce ER re-admissions. Organized educational and promotional events to strengthen member engagement.

Managed group home operations and coordinated care for at-risk youth and adults with developmental disabilities. Oversaw ISP development, behavior plans, staff supervision, and regulatory compliance.

Obtained a Bachelor of Arts in Psychology, focusing on foundational psychological principles and theories. Developed a comprehensive understanding of human behavior and mental processes.

Completed an Associate of Arts in Psychology, building a strong base in psychological concepts. Gained initial insights into the field of psychology and its applications.