Leslie Gray
@lesliegray
Trauma-informed case manager specializing in behavioral health, advocacy, and patient navigation.
United StatesWhat I'm looking for
I’m a compassionate, detail-oriented Case Manager with strong experience supporting individuals and families navigating behavioral health, medical, and social service systems. I focus on trauma-informed, patient-centered advocacy—building trust, simplifying instructions, and helping people follow through on care.
In my roles, I conduct needs assessments, develop care plans, and coordinate referrals for housing, food, transportation, and mental health resources. I also maintain accurate, timely documentation using electronic case management systems while collaborating with healthcare providers, community agencies, and crisis teams to ensure continuity of care.
I bring motivational interviewing, crisis prevention/de-escalation, and culturally responsive support to every interaction. Whether helping clients understand provider instructions and medication changes or connecting underserved communities to essential resources through outreach and home visits, I’m committed to reducing barriers to Medicare/Medicaid access and improving daily functioning.
Experience
Work history, roles, and key accomplishments
Behavioral Health Support Specialist
Kindred Spirit Behavioral Health
Jan 2025 - Present (1 year 3 months)
Supported clients with behavioral health goals, coping strategies, and daily functioning through appointment reminders and follow-up care coordination. Used motivational interviewing and strengths-based approaches to build rapport and helped clients navigate Medicaid and community mental health services.
Qualified Behavioral Health Specialist
YNot Families
Jan 2023 - Present (3 years 3 months)
Provided trauma-informed support to individuals and families navigating behavioral health, medical, and social service systems. Conducted needs assessments and care planning, coordinated referrals, explained provider instructions, and maintained accurate electronic case documentation while advocating for access barriers.
Community Health Worker
Stark Community Support Network
Jan 2020 - Jan 2025 (5 years)
Connected underserved populations to resources for healthcare, employment, and education while delivering culturally responsive, equity-centered support. Conducted home visits, built community partnerships, created outreach materials, and maintained accurate client records with HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
Community Health Worker Certification
Community Health Worker Certification, Community Health Work
2020 -
Completed a Community Health Worker Certification starting in 2020 and continuing to the present.
Southern California University
Bachelor of Science, Psychology
Earned a BS in Psychology at Southern California University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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