Nankya Claire Marie Bagambe
@nankyaclairemariebag
Innovative serial entrepreneur with 8 years of managerial experience.
What I'm looking for
I am a highly innovative and performance-driven serial entrepreneur with over 8 years of managerial experience in Commerce, Sales, Marketing, and Strategy. My journey has been marked by a commitment to excellence and a passion for driving growth in every venture I undertake.
Currently, I serve as the Head of Operations at Dezy Business Systems Limited, where I oversee daily operations and implement standard operating procedures to enhance efficiency. My previous role as a Retailer at Vivo Energy Uganda allowed me to launch a new service station, achieving over 80% sales growth and receiving recognition for my performance. Additionally, as the Director of Operations at Santa Maria Hotel, I successfully increased revenue by 60% through strategic marketing and service improvements.
Experience
Work history, roles, and key accomplishments
Head of Operations
Dezy Business Systems Limited
Jan 2024 - Present (1 year 9 months)
Oversaw daily showroom operations and developed standard operating procedures for sales, customer service, and inventory. Managed inventory levels, coordinated with suppliers, and organized staff training on product knowledge and sales techniques.
Director of Operations
Santa Maria Hotel
Jan 2016 - Present (9 years 9 months)
Developed and implemented long and short-term business strategies, focusing on marketing and service improvement to increase revenue by 60%. Monitored overhead expenditures, incident reports, and managed team member hiring and performance reviews.
Retailer
Vivo Energy Uganda
Jan 2019 - Present (6 years 9 months)
Launched and managed a new service station, overseeing the purchase and sale of Shell products and running the convenience retail store. Monitored daily operations, recruited and developed a staff of over 20 people, and drove sales and promotional strategies.
Visitor Information Assistant
Lancaster City Council
Apr 2015 - Present (10 years 6 months)
Addressed customer inquiries in person, via phone, and email, utilizing various information systems and resources. Managed bookings for travel, theatre, and accommodation, and maintained displays and literature within the visitor center.
Christian Dior Fragrance Representative
Beauty Consultants Bureau
Jan 2014 - Present (11 years 9 months)
Represented Christian Dior fragrances, consistently meeting daily sales targets. Engaged with customers to provide support and enhance their experience.
Showroom Assistant
Dezy Business Systems
Jan 2012 - Present (13 years 9 months)
Managed daily activities in a furniture showroom, assisting customers and understanding their needs. Resolved customer complaints efficiently and operated the cash register.
Internship
Matovu&Matovu Advocates
Jan 2011 - Present (14 years 9 months)
Conducted research for legal cases and managed documentation of case files and data entry. Performed administrative tasks including filing, faxing, and scheduling appointments.
Education
Degrees, certifications, and relevant coursework
Lancaster University
LLM, International Business and Corporate Law
2014 - 2015
Grade: Merit
Focused on International Business and Corporate Law, achieving a Merit. The program provided in-depth knowledge of legal frameworks governing global commerce and corporate operations.
Aberystwyth University
LLB [Hons], Law
2010 - 2013
Grade: 2:1
Completed a Bachelor of Laws with Honors, achieving a 2:1 classification. The curriculum covered various aspects of law, providing a strong foundation in legal principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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