Open to opportunities

Nani Kalakau

@nanikalakau

I keep digital platforms, customer communications, data, and recurring operations running accurately from start to finish.

United States

Message

What I'm looking for

I'm looking to support data, digital platforms, customer communications, content updates, and repeatable operational workflows where accuracy, ownership, troubleshooting, and efficient follow-through matter.

I've managed advertising, newsletter, website, and audience-data systems at Resource Recycling, including Omeda and Ad Orbit implementation, data migration, testing, documentation, and user setup.

I improved website subscriber placements to support 111% year-over-year growth in a new newsletter category, while coordinating newsletter production, advertising workflows, QA, audience lists, and platform troubleshooting across multiple publications.

Through A Creative Studio LLC and earlier roles at Computer Technology Link, Nike, Whitman Partners, and Davis Elen Advertising, I've supported small businesses, customer communications, CRM records, content updates, vendor coordination, marketing operations, and repeatable administrative workflows.

Experience

Work history, roles, and key accomplishments

Current

Founder & Operations Consultant

Current

A Creative Studio LLC

Jan 2023 - Present (3 years 7 months)

Provided hands-on digital, administrative, customer experience, and operations support for small businesses and community-focused brands.

Operations Management Digital Marketing Customer Support Vendor coordination Event Coordination Website Management Email Marketing

Marketing Operations Manager

Resource Recycling, Inc.

Nov 2023 - Feb 2026 (2 years 3 months)

Administered advertising, newsletter, website, and audience-data systems, maintaining backend configurations and workflows. Managed newsletter production, data migration, and advertising workflows across multiple publications.

Omeda Ad Orbit WordPress Data Migration Data Mapping System Configuration Quality Assurance Email Operations Advertising Operations Troubleshooting

Content Marketing Manager, Part-Time

Resource Recycling, Inc.

Feb 2023 - Oct 2023 (8 months)

Supported content marketing and website administration, contributing to subscriber growth and website redevelopment.

WordPress Content Management Email Marketing Audience Growth

Content Marketing Manager

Computer Technology Link (CTL)

Jan 2019 - Dec 2022 (3 years 11 months)

Managed customer service and recurring marketing workflows using Zendesk, Salesforce, email platforms, and web tools. Maintained customer records and coordinated newsletters, webinars, and lead-generation processes.

Zendesk Salesforce Google Workspace Email Marketing CRM Content Management Webinar Coordination Vendor Management

Senior Portfolio Manager

Whitman Partners

Jan 2017 - Dec 2019 (2 years 11 months)

Maintained candidate and client records throughout executive searches and coordinated scheduling, travel, and follow-up workflows. Managed communications between recruiters, candidates, and clients.

Recruitment CRM Scheduling Coordination

Project Coordinator

Nike

Jan 2016 - Dec 2017 (1 year 11 months)

Tracked project status, maintained organized records, and coordinated photography and marketing assets for Global Brand Imaging. Supported repeatable project-management workflows.

Project Management Asset Coordination Record keeping Marketing

Account Coordinator

Davis Elen Advertising

Jan 2015 - Dec 2016 (1 year 11 months)

Coordinated campaign details, promotional calendars, and client communications for regional marketing programs. Maintained schedules and supported execution with media and promotional partners.

Account Management Campaign Coordination Client Communication Scheduling