Driven IT Infrastructure Specialist & System Administrator with a strong background in managing enterprise networks, virtualized environments (VMware/Hyper-V), and server reliability. Proven ability to operate independently in distributed setups, deliver clear technical documentation, and solve complex system issues efficiently.

Iksan Rivaldi
@iksanrivaldi
I manage secure IT infrastructure, virtualization, endpoint security, networks, and technical support for reliable business operations.
What I'm looking for
At PT. Platindo Karya Prima, I manage and maintain IT infrastructure spanning Windows Server, Active Directory, Microsoft 365, virtualization, endpoint security, and network systems.
I provide onsite and remote support for hardware, software, operating system, network, server, laptop, printer, and other IT device issues. I also coordinate with vendors and produce technical documentation and recommendations to improve performance and security.
I've supported critical infrastructure operations at a Surabaya site, monitoring CCTV, access points, UPS, gensets, precision air conditioning, and fire fighting systems. I also contributed to end-to-end client infrastructure deployments including Cisco access points, servers, NAS, Sophos Firewall, MikroTik Router, and LAN cabling.
My work includes VMware, Microsoft Hyper-V, Kaspersky Endpoint Security, Kaspersky Security Center, and Schneider Electric StruxureWare DCIM. I'm passionate about solving technical challenges, improving system performance, and continuously learning technologies that support business growth.
Experience
Work history, roles, and key accomplishments
IT Support Engineer
PT. Platindo Karya Prima
Jul 2022 - Present (4 years 2 months)
Managed and maintained IT infrastructure including Windows Server, Active Directory, Microsoft 365, virtualization, endpoint security, and network systems. Provided technical support and troubleshooting for hardware, software, and network issues.
IT Operations Admin
PT. Platindo Karya Prima
Jul 2021 - Jul 2022 (1 year)
Supported IT service operations through asset management, service coordination, team performance monitoring, and customer communication. Managed administrative tasks for device repairs, deliveries, and inventory.
Print Center Operator
Timbul Com
Jan 2019 - May 2020 (1 year 4 months)
Managed daily print center operations, provided basic technical support to customers, and assisted with document creation and data processing.
Fiber Optic Technician (Internship)
PT Gerbang Sinergi Prima
Feb 2018 - Apr 2018 (2 months)
Assisted in the installation, maintenance, and troubleshooting of fiber optic networks to ensure ISP network services ran smoothly.
Education
Degrees, certifications, and relevant coursework
SMK Bakti 17
Vocational High School Diploma, Computer and Network Engineering
2017 - 2020
Completed vocational education in Computer and Network Engineering, focusing on computer and network fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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