namse inyang

Managed load coverage and achieved a 95% load acceptance rate by securing freight via DAT and load boards. Coordinated dispatch using TMS, reduced downtime by 20%, and maintained a 98% on-time delivery rate through proactive issue resolution.

Researched renewable products and led sales initiatives, achieving a 12% cost reduction through strategic distributor negotiations and improving customer feedback response to 92%. Oversaw installation and maintenance teams, reducing equipment downtime by 25% and increasing profitability by 25% through partnership-driven business strategies.

Provided high-volume customer support at EXPO 2020 Dubai, addressing 400–700 daily visitor inquiries in the Opportunity District. Improved valet transit efficiency by 15% by analyzing traffic flow and performing data entry, while coordinating safety and accessibility policies with cross-functional teams.

Generated new client accounts, increasing sales by 10% through targeted promotions and tailored service packages. Maintained accurate CRM records, created budget-aligned proposals, and improved retention with favorable promotional rates for existing clients.

Generated new renewable energy clients by developing proposals and quotations. Negotiated contracts and payment plans, and managed workforce and logistics to ensure successful project delivery and improve client satisfaction.

Provided IT support for hardware and software, resolving technical issues for the Commissioner’s office. Conducted periodic ledger and receipt reconciliation to ensure financial accuracy.

Completed an ATHE Level 7 Extended Diploma in Strategic Management (International) at the London School of International Business starting in 2021.

Earned a BSc in Banking & Finance from the University of Calabar starting in 2011.