Looking for a job

Nam Nguyen

@namnguyen3

Message

I review Vietnamese language and operational data with accuracy, clear judgment, and guideline-driven reporting.

Vietnam

Message

What I'm looking for

I'm looking for remote work where I can apply native Vietnamese language judgment, careful data validation, guideline-based evaluation, and reliable reporting to AI training, content review, or data annotation projects.

I've supported customer service, financial services, and international payment operations at AIA Vietnam, Indovina Bank, GHN Service, and in independent projects. At Indovina Bank, I reviewed remittance documents and payment instructions for completeness, validity, and procedural compliance while processing international payments.

I bring native Vietnamese linguistic judgment to data review, document validation, case tracking, and structured reporting. I'm comfortable working independently on remote projects involving Vietnamese language evaluation, content review, data annotation, and AI training.

Experience

Work history, roles, and key accomplishments

Relationship Manager

AIA Vietnam

Feb 2021 - Jul 2022 (1 year 5 months)

Developed prospecting plans and identified client needs to support tailored financial recommendations. Translated financial information into clear, client-focused explanations and maintained ongoing relationships.

Financial Services Customer Relationship Management Communication Skills Event Coordination

International Payment Officer

Indovina Bank Ltd.

Jul 2020 - Sep 2020 (2 months)

Reviewed remittance documents and payment instructions for completeness, validity, and procedural compliance. Processed incoming and outgoing international payments accurately within defined banking workflows.

Payment Processing Document Review Compliance Banking Operations

Sales Associate

Fashion Shop

Mar 2018 - Dec 2018 (9 months)

Supported customers, completed sales and inventory tasks, and maintained accurate, organized store operations.

Customer Service Sales Inventory Management

Customer Service Representative

GHN Service Joint Stock Company

Apr 2017 - Nov 2017 (7 months)

Managed customer enquiries, account creation, and clear communication on delivery status and procedures. Investigated account issues, documented recurring service risks, and escalated cases through appropriate channels.

Customer Service Issue Resolution Reporting Case Management

Vietnamese Tutor

Independent Projects

Provided individualized Vietnamese tutoring with clear explanations adapted to each learner's level and needs. Supported children's learning through patient, age-appropriate instruction and structured educational activities.

Tutoring Vietnamese Communication Skills Adaptability