Naman Kaushik

Leads and develops a high-performing team using operational leadership and data-driven scheduling to maximize efficiency during peak periods. Supports business performance goals through cost control, inventory optimization, and operational reporting with senior management.

Conducted market research and competitive analysis to identify strategic growth opportunities and support partnership acquisition. Built stakeholder relationships using data-backed insights and collaborated with product, marketing, and sales on project delivery for commercial outcomes.

Led business process improvement for a 7-person team, increasing departmental efficiency through data-driven redesign and workflow automation while reducing direct expenses and operational costs. Diagnosed and redesigned the end-to-end service delivery model and led change management initiatives to improve SLAs, communication protocols, customer satisfaction, and employee retention.

Applied business analysis methodologies to existing workflows to identify bottlenecks and recommend process improvements that enhanced operational efficiency. Managed project delivery and developed staff training programmes to embed new processes and support continuous improvement.

Earned an MSc in Business and Management, including modules such as Strategy & the Competitive Environment, Innovation Management, Responsible Business, and Global HR & Leadership. Completed an independent dissertation developing a strategic consultancy roadmap for a design engineering firm covering talent strategy, organisational culture, and growth planning.

Completed a Bachelor of Science in Organic Chemistry, building strong analytical and quantitative problem-solving skills transferable to business analysis contexts.