Miles Wood
@mileswood
Ambitious consultant with expertise in enterprise transformation and automation.
What I'm looking for
I am an ambitious consultant and operator with a proven track record in global enterprise transformation, start-up operations, and AI-driven automation. My experience spans across various industries, where I have consistently demonstrated my ability to lead within complex environments, optimize business systems, and drive commercial growth. I thrive on challenges and am dedicated to delivering high-quality outputs that exceed client expectations.
Currently, I serve as a Consultant in Transformation Management Consulting at Cognizant, where I have been recognized for my exceptional performance and promoted to Consultant after receiving three consecutive outstanding reviews. I have successfully led high-stakes projects, including a £9M multi-vendor ITGC transformation for a global retailer, where I acted as the strategic integrator across business units and ensured real-time visibility of program health. My role has allowed me to develop strong client engagement skills and deliver strategic recommendations that enhance operational efficiency.
In addition to my consulting role, I am also a Growth & Operations Consultant at Polar Media House, where I implemented a CRM system that significantly increased lead conversion. My passion for continuous improvement drives me to document, optimize, and automate internal business workflows, ensuring scalability and efficiency. I am excited about the opportunity to leverage my skills and experiences to contribute to innovative projects and drive business growth.
Experience
Work history, roles, and key accomplishments
Growth & Operations Consultant
Polar Media House
Jan 2025 - Present (5 months)
Implemented a CRM system to support backend operations and multichannel lead generation strategies, contributing to a 150% increase in lead conversion. Led on documenting, optimising, and automating internal business workflows to improve efficiency, scalability, and client delivery.
Consultant - Transformation Management Consulting
Cognizant
Jul 2022 - Present (2 years 11 months)
Promoted to Consultant after receiving 3 consecutive outstanding reviews, recognised for consistently operating two grades above current level, delivering high-quality outputs and strong client engagement. Designed foundational activities for a tailored Customer 360 and Omnichannel healthcare professional experience, delivering strategic recommendations that unified marketing, sales, and brand team
Head of Operations, Founding Team
Valora Club
Jun 2024 - Jan 2025 (7 months)
Designed and implemented scalable operating procedures across marketing, sales, and events, using automation to streamline lead generation and client onboarding. Directed the development and launch of the Valora Connect app - led requirements gathering, vendor sourcing, and go-to-market launch and engagement strategy.
Education
Degrees, certifications, and relevant coursework
University of Surrey
BSc Hons, Business Economics
Grade: 2:1
Activities and societies: Select Modules: Globalisation of Emerging Markets, Econometrics (STATA), Economic Data Analysis, Financial Accounting, International Trade, Microeconomics, and Macroeconomics.
Studied Business Economics with a focus on various economic principles and their applications. Gained expertise in areas such as Econometrics, Economic Data Analysis, and International Trade.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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