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Nakita Samson

@nakitasamson

Debtors Controller at Netcare Diagnostics managing medical aid claims, patient accounts, and outstanding balances.

At Netcare Diagnostics, I manage day-to-day debtors and accounts receivable in a high-volume healthcare and pathology environment. I process billing and financial transactions, investigate medical aid account queries, and follow up with patients and providers on unpaid or short-paid claims.

Previously, I managed debtors administration at Netcare Hospitals and processed supplier invoices at Lancet Laboratories. I’m currently studying Financial Management and Financial Accounting through Oxbridge Academy, and I use systems including Pastel, SAP, Sage, Microsoft Dynamics AX, and Debtpack.

Experience

Work history, roles, and key accomplishments

Current

Debtors Clerk | Debtors Controller

Current

Netcare Diagnostics

Mar 2023 - Present (3 years 7 months)

Manage day-to-day debtors administration and accounts receivable activities in a high-volume healthcare and pathology environment. Handle medical aid queries, prepare age analyses, and liaise with patients and foreign medical aid providers.

Accounts Receivable Debtors Management Credit Control Medical Claims Billing Invoicing Reconciliations Age Analysis Microsoft Office Excel Pastel SAP SAGE Microsoft Dynamics AX Debtpack

Debtors Clerk

Netcare Hospitals

Sep 2019 - Feb 2023 (3 years 5 months)

Managed debtors administration and accounts receivable activities in a hospital environment. Compiled daily financial reports, investigated outstanding medical aid accounts, and prepared monthly age analyses.

Accounts Receivable Debtors Management Credit Control Medical Claims Reconciliations Age Analysis Financial Reporting Microsoft Office Excel Pastel SAP SAGE Microsoft Dynamics AX Debtpack

Creditors Clerk

Lancet Laboratories

Mar 2016 - Sep 2019 (3 years 6 months)

Processed supplier invoices for payment, verified invoice information, and maintained accurate supplier records. Assisted with creditors administration and accounts payable processes.

Accounts Payable Invoice Processing Creditors Administration Data Capturing Microsoft Office Excel Pastel SAP SAGE Microsoft Dynamics AX Debtpack

Customer Care Agent

Intercity Xpress & Eagle Liner

Jan 2013 - Feb 2016 (3 years 1 month)

Provided professional customer service and handled enquiries across telephone and face-to-face channels. Processed bus ticket bookings, trained drivers on tablet systems, and maintained operational records.

Customer Service Telesales booking systems Training Data Capturing Microsoft Office